Customer Service Leader

International Executive Service Corps is seeking an experienced Director of Customer Operations to lead our customer service team. As a strategic leader, you will be responsible for developing and implementing operational strategies to drive business success and exceed customer expectations.Main Responsibilities:Design and implement comprehensive operational...

Our TeamWe are seeking a Customer Experience Leader to join our team. As a key member of our centre management team, you will be responsible for developing and implementing strategies to enhance customer experience and drive business growth.Key ResponsibilitiesDevelop and implement strategies to enhance customer experience and drive business...

At International Executive Service Corps, we are seeking a highly skilled and experienced Senior Customer Services Manager to lead our customer service team. Reporting to the Head of Direct Channels, this role will be responsible for designing and delivering training programs, managing campaign development, and overseeing the daily operations of the contact...

Company Overview: The International Executive Service Corps is a leading organization in the field of unsecured loan businesses, dedicated to delivering exceptional customer service and ensuring accurate loan confirmations and disbursements.

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

We are looking for a talented Customer Service and Support Professional to join our team at International Executive Service Corps. In this role, you will provide operation support to our Telemarketing Team and Direct Sales Team in Personal Loan, Card Loan and Credit Card business.Job Description:Key Responsibilities:Handle customer inquiries and resolve...

Our VisionWe aim to be at the forefront of innovation in operations solutions and customer experience. Our goal is to create sustainable value by delivering exceptional service and developing strategic partnerships.Job DescriptionDevelop and articulate the strategy, vision, and plan for market-leading underwriting and claims enhancement using data-driven...

As a Facilities Operations Leader at Hong Yip Service Company Limited, you will play a key role in ensuring the smooth operation of our properties' facilities. This includes overseeing the maintenance and repair of mechanical systems, handling enquiries and complaints, and participating in budget proposals.The ideal candidate will have a degree in Building...

About the RoleThis is an exciting opportunity to join our team as a Distribution Manager Lead. In this role, you will be responsible for leading a team of logistics professionals, managing the daily customer service and delivery operation, and ensuring that our customers receive the highest level of service.Key Responsibilities:Lead a team of logistics...

Job DescriptionAs a Customer Experience Leader in our Treasures and Distribution team, you will play a critical role in shaping our customer experience strategy. You will be responsible for designing and implementing initiatives to enhance customer satisfaction and loyalty through exceptional service delivery.Main TasksAnalyse customer feedback and data to...

About FedEx GroupFedEx is a global leader in transportation and logistics services, renowned for its commitment to people-centric values and exceptional customer experiences.We are an equal opportunity employer, dedicated to fostering a diverse, inclusive, and equitable work environment where everyone thrives.Our Culture and ValuesAt FedEx, we believe that...

DBS Bank seeks a skilled Customer Service and Sales Professional to join our team. As a market leader in consumer banking, we provide a comprehensive range of financial products and services to help customers achieve their goals.The successful candidate will be responsible for handling customer inquiries, delivering exceptional customer service, and...

Mox Bank: A Leader in Virtual BankingWe are a dynamic and innovative bank that is dedicated to providing exceptional customer experiences. As a passionate individual, you will join our Contact Centre team to drive quality assurance and training initiatives.The ideal candidate will have a strong background in customer service, with at least 5 years of...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

Hong Yip Service Company Limited is seeking a highly skilled Maintenance Engineer to join our team. As a key member of our maintenance team, you will be responsible for ensuring that our properties are well-maintained and that all necessary repairs and maintenance works are carried out efficiently.To be successful in this role, you will need to have a strong...

Job Description - Customer Service Ambassador, Treasures & Distribution, Consumer Banking Group (Relief Team) (2000002A)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of...

The Murray, Hong Kong, a Niccolo Hotel is seeking a talented Customer Experience Leader - Night Shift to join our front office team.Responsibilities:Guest Service Leadership: Lead a team to deliver exceptional customer experiences, ensuring that all guest complaints and enquiries are handled efficiently and effectively.Audit Process Support: Assist in the...

**About the Role**In this exciting opportunity, you will play a critical role in shaping the customer experience across our consumer banking business. As a Senior Banking Operations Manager, you will lead a team of professionals to deliver exceptional service, drive process improvements, and foster a culture of excellence within our branches.Main...

Job Description - Customer Service Ambassador, Treasures & Distribution, Consumer Banking Group (Macau Branch) (2000003P)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of...

Job Description - Customer Service Ambassador, Treasures & Distribution, Consumer Banking Group (20000021)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and...