Mass Transit Rail Customer Service Officer

Job OverviewWe are seeking a highly motivated Customer Engagement Officer to join our team at Mass Transit Railway. As a key member of our customer facing staff, you will play a vital role in delivering exceptional customer service and ensuring that our passengers have a seamless travel experience.

Mass Transit Railway is seeking a skilled professional to join our team as a Station Officer-High Speed Rail. In this role, you will be responsible for ensuring the smooth operation of our high-speed rail services.Responsibilities:Platform supervision, including crowd management and station inspections.Customer Service Center operations and Automatic Fare...

We are looking for an experienced Station Officer-High Speed Rail to join our team at Mass Transit Railway. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our high-speed rail services.Main Responsibilities:Ensuring platform safety and efficiency.Managing customer service...

Job Overview:Role SummaryThe Mass Transit Railway (MTR) is seeking a highly skilled and motivated individual to fill the role of Station Officer-High Speed Rail. As a key member of our team, you will be responsible for ensuring the smooth operation of our high-speed rail services.About the Role:This is an exciting opportunity to work in a fast-paced...

Job OverviewThe Mass Transit Railway is seeking a highly skilled and experienced individual to join our team as a High Speed Rail Station Coordinator. This role involves overseeing the day-to-day operations of our high-speed rail stations, ensuring that all aspects of station management are running smoothly.Main Responsibilities:Coordinating the activities...

Job OverviewThe Mass Transit Railway is committed to providing a safe and efficient transportation system for our customers. As a key member of our infrastructure maintenance team, you will play a critical role in ensuring the reliability and quality of our rail network.Responsibilities:Carry out various tasks such as rail grinding, milling, track tamping,...

You will join a dynamic team that plays a vital role in shaping the operational standards of Mass Transit Railway. As a key member of this team, you will contribute to the development, revision, and implementation of these standards. Your expertise will help to drive continuous improvement across the organization. You will have the opportunity to collaborate...

Company Overview:The Mass Transit Railway Corporation is a leading public transportation provider in Hong Kong, serving millions of passengers daily. As a Senior Customer Care Representative, you will be part of our team dedicated to delivering exceptional service and ensuring the satisfaction of our customers.

At Mass Transit Railway, we are seeking a highly skilled and organized Administrative Assistant to join our team. As an Administrative Assistant, you will play a crucial role in providing general clerical support to ensure the smooth operation of our administrative functions.Responsibilities:Maintain accurate and up-to-date documentation systems and...

Job Requirements:About the Ideal CandidateWe are looking for a highly skilled and motivated individual to fill the role of Station Officer-High Speed Rail. To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.Key Skills and Qualifications:A minimum...

Mass Transit Railway seeks an experienced individual to fill the role of Station Officer-High Speed Rail. This position is responsible for ensuring a smooth and efficient train service experience for passengers.Key Responsibilities:Supervise platform operations, including crowd control and station inspections.Operate customer service centers and manage...

About UsMTR Corporation is a leading public transportation provider, committed to delivering safe, reliable, and efficient services to our customers.We are seeking a seasoned professional to join our senior leadership team as the Chief Procurement & Contracts Manager - HK Transport Services.Key ResponsibilitiesLead Business Partnering Engagement: Develop and...

As a Support Assistant at Mass Transit Railway, you will play a vital role in supporting our administrative teams to achieve their goals. In this role, you will be responsible for providing general administrative support, including data entry, reporting, and meeting coordination.Key Skills and Qualifications:Degree with a minimum of 1 year's relevant...

Overview:The Mass Transit Railway is a leading transportation organization that values excellence in all aspects of its operations. We are committed to providing safe, efficient, and reliable services to our customers.About the JobWe are seeking a Senior Quality Assurance Specialist to join our team as a Global Operations Standards Manager. The successful...

About UsMass Transit Railway is a leading transportation company that operates one of the busiest rail networks in the world. We are committed to providing exceptional customer service and delivering high-quality products and services.Job SummaryWe are seeking a highly motivated and experienced Residential Property Manager to join our team. The successful...

**Job Requirements**We are looking for a seasoned professional with a strong background in procurement and supply chain management to join our team as a senior leader.The ideal candidate will have at least 15 years of experience in procurement and supply chain roles, with a minimum of 6 years managing large size teams and emphasizing business partnering.The...

Job DescriptionWe are looking for a highly skilled Land Surveyor to join our team as an Assistant Land Surveyor. The successful candidate will be responsible for performing survey monitoring tasks and maintaining survey equipment.ResponsibilitiesEnsure accurate survey monitoring of railway structures and verify the setting-out of construction works.Manage...

Company OverviewMTR Corporation is committed to providing safe and reliable transportation services to our customers. As a Station Officer-High Speed Rail, you will play a critical role in ensuring the smooth operation of our high-speed rail network.BenefitsSalary: Estimated average monthly income of HK$22,000 (including shift duty related allowance*,...

About UsMass Transit Railway (MTR) is a major transportation service provider in Hong Kong, serving millions of passengers daily. Our mission is to deliver safe, efficient, and reliable services to our customers while promoting sustainable development and community engagement. We are committed to attracting and retaining top talent who share our values and...

At Mass Transit Railway, we are seeking a skilled and experienced Senior Customer Care Representative to join our team.Job DescriptionThe successful candidate will be responsible for handling customer enquiries, complaints, and escalated cases via the MTR hotline. They will also provide training, offer advice and support to team members, monitor daily...