Senior Customer Service Team Lead

At Mass Transit Railway, we are seeking a skilled and experienced Senior Customer Care Representative to join our team.Job DescriptionThe successful candidate will be responsible for handling customer enquiries, complaints, and escalated cases via the MTR hotline. They will also provide training, offer advice and support to team members, monitor daily...

The West Kowloon Cultural District Authority is seeking a qualified candidate to fill the role of Membership Supervisor. This part-time position is responsible for delivering exceptional customer service, handling membership transactions, and promoting M+ benefits to guests.About the Role:This role requires a highly organized and detail-oriented individual...

Job SummaryWe are seeking an experienced and skilled Senior Counter Services Team Lead to join our team at Bank Of China (Hong Kong) Limited.Key ResponsibilitiesSupervise and support counter staff to ensure exceptional service quality and efficient operations.Collaborate with branch managers to develop and implement effective counter service...

International Executive Service Corps is recruiting a Customer Service Coordinator - Loan Business to provide end-to-end support to our Telemarketing and Direct Sales Teams.Job Description:The successful candidate will be responsible for delivering customer-centric services, managing customer interactions, and driving business growth through effective...

Asia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...

Job DescriptionTaiKang (Hong Kong) Preparatory Office seeks a highly skilled Senior Underwriting Manager to lead our underwriting team in achieving operational excellence and delivering exceptional customer experiences. As a key member of our management team, you will be responsible for driving initiatives that enhance operations efficiency, improve risk...

Sales Team Lead Job Summary:We are seeking a talented Sales Team Lead to join our team at Headsearch21 Consultancy Limited. The successful candidate will be responsible for leading sales teams, developing sales strategies, and providing exceptional customer service.The ideal candidate will have a strong background in sales and marketing, with experience in...

About the Role:The International Executive Service Corps is seeking a highly skilled Senior System Development Lead to join our team. This role will be responsible for leading sizable IT projects, preferably with knowledge of financial applications.Key Responsibilities:Establishes project priorities, plans, budgets, and resources; monitors and adjusts...

We are currently seeking a highly motivated Customer Service Director to lead our customer service team at Vitasoy International.Main Responsibilities:Oversee the customer service function, ensuring high levels of satisfaction and loyalty.Develop and implement strategies to improve customer engagement and retention.Collaborate with cross-functional teams to...

180C Limited aims to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions. Our ability to identify, manage and deliver solutions tailored to each client's needs allows the company to attract and retain new clients. We operate with a strong passion for creating...

We are Hong Yip Service Company Limited, a dynamic and forward-thinking organization that provides innovative facility management solutions. We are currently seeking a skilled Maintenance Engineer to join our maintenance operations team.The ideal candidate will have a degree in Building Services Engineering, Electrical Engineering, Mechanical Engineering,...

Company OverviewHKT is a leading telecommunications company that provides innovative solutions to customers. Our team is committed to delivering exceptional service and ensuring customer satisfaction.

Job DescriptionThe Museum Experience Coordinator will be responsible for ensuring a world-class visitor experience at M+. This includes managing the day-to-day operations of the museum's visitor services team, including scheduling, performance management, and training.You will also be responsible for establishing and implementing standard operating...

About the RoleThis contract position for an IT Development Team Lead is located in Central, Hong Kong. As a technical leader, you will oversee frontend web and/or backend API development teams and manage project cycles.ResponsibilitiesLead a development team to design and implement technical solutions for projectsOversee quality control processes, including...

As a Customer Service Liaison at FedEx, you'll be the first point of contact for our customers, handling their queries and resolving any issues they may encounter. Your primary goal will be to deliver exceptional customer experiences and maintain a positive reputation for our company.This role requires a high level of professionalism, attention to detail,...

Job DescriptionWe are seeking a seasoned Senior Dealer to lead our Southeast Asian trading team. As a key member of our organization, you will be responsible for managing the region's trading business, overseeing risks, positions, and market making activities.Key Responsibilities:Supervise and lead a team of traders, providing guidance and training to ensure...

About the RoleRINA Piraeus Team is looking for a highly skilled Business Development Manager for North Asia Marine to join our team. As a Business Development Manager, you will play a critical role in driving business growth and expanding opportunities in the region.Your Responsibilities:Develop and implement effective business development strategies to...

At Edison Smart®, we are committed to delivering innovative solutions and exceptional customer experiences. We are seeking an experienced sales professional to join our team as a Senior Sales Lead for Financial Services.This is an excellent opportunity for a highly motivated and talented individual to drive revenue growth and achieve sales targets by...

About the Role:As a Senior Manager, CRM Marketing at AXA Group, you will play a key role in driving customer engagement and retention through proactive communication and marketing automation.Key Responsibilities:Campaign Design and Optimization: Develop and implement effective CRM marketing strategies to enhance customer engagement. Oversee the design and...

Vitasoy International is looking for a highly skilled Distribution Team Lead to oversee the day-to-day operations of our distribution management team.Key Responsibilities:Lead a team of professionals in distribution management and customer service.Develop and implement strategies to improve efficiency and productivity.Maintain high levels of customer...