Visitor Services Team Lead
6 days ago
The Museum Experience Coordinator will be responsible for ensuring a world-class visitor experience at M+. This includes managing the day-to-day operations of the museum's visitor services team, including scheduling, performance management, and training.
You will also be responsible for establishing and implementing standard operating procedures for frontline operations, including safety, cleanliness, screening, and event support. Additionally, you will work closely with other front-line teams to provide a seamless visitor experience and resolve any emergency incidents or situations.
To succeed in this role, you will need to demonstrate strong organizational, team-building, time management, and multi-tasking skills. You should also have a customer-centric mindset, good relationship management skills, and be able to communicate effectively with diverse audiences and messages.
- Key Responsibilities:
- Manage day-to-day operations of the visitor services team
- Establish and implement standard operating procedures for frontline operations
- Collaborate with front-line teams to provide a seamless visitor experience
- Responsible for safety, cleanliness, screening, and event support
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Visitor Services Team Lead
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Visitor Services Team Lead
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Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAssistant Visitor Services Operations Manager, M+ Museum Apply locations: Hong KongTime type: Full timePosted on: Posted 8 Days AgoJob requisition id: R5791 M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located...
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