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Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAbout the RoleAs a Station Officer-High Speed Rail with Mass Transit Railway, you will be responsible for ensuring smooth operations at our stations, providing world-class customer service, and maintaining high standards of safety and security.Key ResponsibilitiesPerform station duties, including platform supervision, train service recovery, and crowd...
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Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeCompany OverviewMTR Corporation is a leading transportation service provider, operating high-speed rail networks in Hong Kong. Our mission is to deliver safe, efficient, and reliable services to our customers.
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Customer Service Coordinator High Speed Rail
3 weeks ago
About the Role
The successful candidate will be responsible for managing the day-to-day operations of our Customer Caring and Engagement team, providing quality customer services to visitors, passengers, and VIPs. This includes assisting in organizing customer service activities and campaigns, coordinating onsite arrangements, conducting local surveys, and supporting station operations.
