Station Officer-High Speed Rail

Company OverviewMass Transit Railway is a leading provider of public transportation services in Hong Kong, committed to delivering safe, efficient, and reliable services to our customers. We are now seeking a skilled professional to join our team as a Station Officer-High Speed Rail.Salary and Job ResponsibilitiesThe successful candidate can expect a...

Job DescriptionAs a Station Officer-High Speed Rail, you will perform station duties such as platform supervision, train service recovery, station inspection, and crowd control. You will also operate the Customer Service Centre and handle the Automatic Fare Collection system and equipment.Perform station duties effectively and efficiently.Provide world-class...

Job SummaryWe are seeking a highly skilled and experienced professional to fill the role of Station Officer-High Speed Rail at Mass Transit Railway. The successful candidate will be responsible for ensuring the smooth operation of high-speed rail stations, providing exceptional customer service, and maintaining a safe and efficient working environment.Key...

Role SummaryWe are looking for a highly skilled individual to join our team as a High Speed Rail Customer Service Manager. This role will be responsible for delivering exceptional customer experiences at our High Speed Rail stations.Key Responsibilities:Develop and implement strategies to enhance customer satisfaction and engagement.Collaborate with internal...

Company OverviewMass Transit Railway is a leading transportation service provider in Hong Kong, committed to delivering exceptional customer experiences. Our vision is to become the most reliable and efficient transportation system in the region.Job DescriptionWe are seeking a highly motivated Transportation Services Coordinator to join our team. As a key...

About This RoleWe are seeking an experienced individual to fill the position of Station Officer-High Speed Rail. This role requires a high level of attention to detail and excellent customer service skills.Key ResponsibilitiesPerform station duties such as platform supervision and crowd control.Manage the Customer Service Centre and handle Automatic Fare...

Job OverviewMass Transit Railway is seeking a skilled professional to fill the role of Station Officer-High Speed Rail. As a key member of our team, you will be responsible for ensuring the smooth operation of high-speed rail stations, providing exceptional customer service, and maintaining a safe and efficient working environment.Salary and BenefitsThe...

Job DescriptionRailway operations require a high level of precision and customer satisfaction. As a Station Officer-High Speed Rail, you will be responsible for ensuring smooth train services and providing world-class customer service to passengers.ResponsibilitiesSupervise platform activities, including train service recovery and crowd control.Operate the...

Job OverviewWe are currently recruiting for a Station Officer-High Speed Rail to join our team. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and delivering excellent customer service.Responsibilities and DutiesConduct station inspections and identify areas for improvement.Develop and implement strategies to...

Mass Transit Railway's vision is to provide a safe, efficient, and convenient transportation system for the public.Job RequirementsTo succeed as a Station Security and Compliance Specialist, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.You will be required to...

About the RoleWe are looking for a highly motivated individual to join our team as an Engagement and Relations Specialist. This role will focus on delivering exceptional customer experiences at our High Speed Rail stations.Key Responsibilities:Develop and implement strategies to enhance customer satisfaction and engagement.Collaborate with internal teams to...

Job OverviewWe are looking for a talented Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Centre Officer, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our Light Rail Customer Service Centres.In this role, you will work closely with our...

Job DescriptionAs a Customer Service Manager at Mass Transit Railway, you will play a crucial role in managing the operations and logistics of the Customer Caring and Engagement team. This includes providing quality customer services to visitors, passengers, and VIPs.Responsibilities:Manage day-to-day operations of the Customer Caring and Engagement...

Job DescriptionWe are seeking a highly skilled and customer-centric Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Professional, you will be responsible for providing exceptional service to our customers, ensuring their needs are met promptly and efficiently.The ideal candidate will have a proven track...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Centre Officer-Light Rail. In this role, you will be responsible for providing exceptional customer services, handling passenger enquiries and complaints, and ensuring a seamless experience for Light Rail passengers.Key ResponsibilitiesThe...

Job OverviewThe Mass Transit Railway is seeking an experienced Customer Engagement Specialist to join its High Speed Rail team. This role offers a unique opportunity to make a lasting impact on customer satisfaction and loyalty.Key Responsibilities:Develop and implement effective customer engagement strategies to drive loyalty and retention.Collaborate with...

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Job SummaryMass Transit Railway is seeking a skilled Transportation Services Coordinator to manage the operations and logistics of our Customer Caring and Engagement team. As a key member of our team, you will provide quality customer services to visitors, passengers, and VIPs, ensuring seamless delivery of services and meeting the needs of our...

Job OverviewThe Mass Transit Railway is seeking a skilled and customer-centric individual to join our team as a Customer Service Centre Officer-Light Rail. This role is responsible for providing top-notch customer services, handling passenger enquiries and complaints, and ensuring a seamless experience for Light Rail passengers.This position requires the...

Job Description - Customer Service Centre Officer-Light Rail (Ref:2500006G) Responsibilities Operate the Light Rail (LR) Customer Service Centres independently Provide ticketing services including applications, value-adding and refund services of Octopus Cards as well as handle surcharge payment Provide quality customer services and handle passenger...