High Speed Rail Customer Service Manager

About the RoleWe are seeking a highly motivated and experienced individual to fill the position of Station Officer-High Speed Rail at the Mass Transit Railway. This role involves overseeing station operations, providing customer services, and ensuring the smooth execution of rail services.Responsibilities and RequirementsStation Operations: Perform station...

Job Description - Station Officer-High Speed Rail (Ref: 25000002)ResponsibilitiesPerform station duties such as platform supervision, train service recovery, station inspection and crowd control.Operate Customer Service Centre and handle Automatic Fare Collection system and equipment.Provide world-class customer services in accordance with the service...

Job OverviewWe are looking for a talented Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Centre Officer, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our Light Rail Customer Service Centres.In this role, you will work closely with our...

Job DescriptionWe are seeking a highly skilled and customer-centric Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Professional, you will be responsible for providing exceptional service to our customers, ensuring their needs are met promptly and efficiently.The ideal candidate will have a proven track...

About Hitachi RailHitachi Rail is a global leader in the rail industry, committed to creating innovative solutions for a better future. Our mission is to deliver high-quality products and services that meet the evolving needs of our customers.As a Software Development Engineer at Hitachi Rail, you will be part of a talented team that designs, develops, and...

Job Description - Customer Service Centre Officer-Light Rail (Ref:2500006G) Responsibilities Operate the Light Rail (LR) Customer Service Centres independently Provide ticketing services including applications, value-adding and refund services of Octopus Cards as well as handle surcharge payment Provide quality customer services and handle passenger...

About UsHitachi Rail is a global leader in the development and manufacture of rail systems. Our company values innovation, sustainability, and social responsibility.In this role, you will contribute to the success of our projects in Hong Kong, working closely with experienced professionals who share your passion for delivering high-quality results.Key...

Global High Frequency Trading Firm is a leading electronic market making company that operates at the forefront of high-frequency trading (HFT) and algorithmic execution. Our proprietary technology and sophisticated quantitative strategies drive liquidity across major financial markets, enhancing price discovery and market efficiency.We are committed to...

Ruby on Rails Developer / Senior (Multiple headcounts) We are partnered with one of the biggest and well-established crypto firms worldwide who are expanding their AI team based in Hong Kong. We are hiring multiple headcounts for Ruby on Rails Developer / Senior - from junior to senior grade. MUST have: Strong experience with Ruby on Rails 3-10 years of...

Job OverviewThe Mass Transit Railway is seeking a highly skilled and dedicated individual to fill the role of Station Officer-High Speed Rail. This position involves providing world-class customer services, operating the Customer Service Centre, and handling various station duties.Key ResponsibilitiesPerform platform supervision, train service recovery, and...

Graduate Installation Engineer page is loaded Graduate Installation Engineer Apply remote type On-Site locations Hong Kong time type Full time posted on Posted 28 Days Ago job requisition id R1007200 About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital...

Our company, Air Charter Service, is a leading charter provider that delivers exceptional experiences to our clients.We are seeking an enthusiastic individual to join our team as a Telemarketing Specialist. As a key member of our sales team, you will be responsible for promoting our services to potential customers through warm calls and other marketing...

About the RoleWe are looking for a highly motivated individual to join our team as an Engagement and Relations Specialist. This role will focus on delivering exceptional customer experiences at our High Speed Rail stations.Key Responsibilities:Develop and implement strategies to enhance customer satisfaction and engagement.Collaborate with internal teams to...

About the RoleWe are seeking a highly motivated and customer-focused Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Centre Officer, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our Light Rail Customer Service Centres.You will work closely with...

About UsWe are the Mass Transit Railway, a leading provider of public transportation services in Hong Kong. Our mission is to provide safe, efficient and reliable transportation services to our customers.We are committed to delivering exceptional service to our customers, while also maintaining high standards of safety, quality and reliability. Our team is...

Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Part-time Customer Officer, Digital CS. In this role, you will be responsible for handling customers' inquiries via phone calls and digital channels, ensuring their satisfaction.You will identify opportunities to sell or retain customers during...

Mass Transit Railway is seeking a Senior Systems Manager to lead digital transformation initiatives across rail stations.About the RoleThis position requires a seasoned professional with expertise in application development and rollout, as well as strong leadership skills to drive operational efficiency.Key ResponsibilitiesDrive technology innovations and...

Associate Software Engineer page is loaded Associate Software Engineer Apply remote type On-Site locations Hong Kong time type Full time posted on Posted 12 Days Ago job requisition id R0162371 About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital...

Global High-Frequency Trading FirmWe are a global leader in electronic market making, operating at the forefront of high-frequency trading (HFT) and algorithmic execution. Our proprietary technology and sophisticated quantitative strategies drive liquidity across major financial markets, enhancing price discovery and market efficiency.We play a pivotal role...

Job DescriptionWe are looking for a highly skilled Corporate Communications Lead to join our Rail Infrastructure team. In this role, you will be responsible for developing and executing comprehensive communication strategies to drive stakeholder engagement and brand awareness. Main AccountabilitiesDesign and implement communication plans to support business...