Service Delivery Expert for Mass Transit

Job OverviewThe Mass Transit Railway is seeking an experienced Customer Engagement Specialist to join its High Speed Rail team. This role offers a unique opportunity to make a lasting impact on customer satisfaction and loyalty.Key Responsibilities:Develop and implement effective customer engagement strategies to drive loyalty and retention.Collaborate with...

Company Overview\)Mass Transit Railway aims to deliver exceptional passenger experiences through innovative technology solutions."As an ERP Transformation Specialist, you will play a key role in driving business efficiency and process improvement."Job Responsibilities\)Implement and configure the new ERP system to meet business needs.\)Work closely with...

Role SummaryWe are seeking a seasoned Mass Transit Communications Manager to lead our Hong Kong operations. As a key member of our team, you will develop and execute communication strategies to engage stakeholders and drive business growth. Main ResponsibilitiesFormulate and implement communication plans to achieve business objectives.Build and maintain...

**Job Description**We are seeking a Chief Supply Chain Officer to join our team at Mass Transit Railway. As a senior leader in our organization, you will be responsible for leading our supply chain strategy and ensuring alignment with business objectives.You will work closely with our business stakeholders to develop and implement supply chain plans that...

**ERP Delivery Manager Job Summary**The Mass Transit Railway is seeking an experienced ERP Delivery Manager to lead the delivery of our new Enterprise Resource Planning (ERP) solution. The successful candidate will have a strong background in ERP implementation and a proven track record of delivering complex projects on time, within budget, and to the...

Job DescriptionWe are seeking a highly skilled and customer-centric Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Professional, you will be responsible for providing exceptional service to our customers, ensuring their needs are met promptly and efficiently.The ideal candidate will have a proven track...

Job OverviewWe are looking for a talented Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Centre Officer, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our Light Rail Customer Service Centres.In this role, you will work closely with our...

Job DescriptionWe are seeking a highly skilled and experienced Senior Construction Manager-Signalling to lead the delivery of signalling projects for our Mass Transit Railway. As a key member of our Capital Works Business Unit, you will be responsible for managing the full life cycle of signalling contracts, from system specification to testing and...

Job DescriptionAs a Senior Customer Care Representative at Mass Transit Railway, you will play a vital role in ensuring the highest level of customer satisfaction. Key responsibilities include handling customer enquiries, complaints, and escalated cases via the MTR hotline, providing training to team members, and offering advice and support. Additionally,...

MTR Corporation's Procurement and Supply Chain (P&SC) function plays a crucial role in supporting the company's overall business objectives. As a Senior Procurement Manager for HK Transport Services, you will be responsible for leading our procurement teams to deliver procurement and supply chain services to Hong Kong Transport Services.The position requires...

Job OverviewAs an Executive Communications Strategist in our Transport Services team, you will play a pivotal role in formulating and executing communication strategies to engage diverse stakeholders. This involves working closely with internal and external partners to align messaging and materials for effective delivery.Key ResponsibilitiesDevelop and...

Job Title: Transportation Systems Integration ExpertWe are seeking an experienced Transportation Systems Integration Expert to join our team at Mass Transit Railway. As a key member of our engineering department, you will be responsible for providing technical expertise and support in the design, development, and implementation of transportation...

Job SummaryMass Transit Railway is seeking a skilled Transportation Services Coordinator to manage the operations and logistics of our Customer Caring and Engagement team. As a key member of our team, you will provide quality customer services to visitors, passengers, and VIPs, ensuring seamless delivery of services and meeting the needs of our...

Job DescriptionWe are looking for a Cyber Security and Data Solutions Expert to join our team at Mass Transit Railway. As a key member of our engineering department, you will be responsible for designing and implementing cyber security solutions, ensuring the protection of our data infrastructure.Key Responsibilities:Design and implement cyber security...

Company OverviewMass Transit Railway is a leading transportation company in Hong Kong, providing reliable and efficient services to millions of passengers every day.

Job OverviewAbout Mass Transit RailwayMTR is a leading public transportation provider in Hong Kong, committed to delivering efficient and reliable services to our customers.

At Mass Transit Railway, we are seeking an experienced professional to join our senior leadership team as a key player in shaping the future of our procurement function. Reporting to the General Manager – Procurement & Supply Chain, the successful candidate will be responsible for leading our engagement with Hong Kong Transport Services and driving...

Company Overview:The Mass Transit Railway is a leading transportation service provider in Hong Kong, committed to delivering safe and efficient rail services to the community. As part of our team, you will play a crucial role in maintaining the integrity of our railway infrastructure.

Job OverviewAbout Mass Transit RailwayWe are a leading transportation provider, dedicated to delivering reliable and efficient services to our passengers. Our vision is to be the most admired and respected transport operator in Asia.

Job OverviewThe Mass Transit Railway is seeking a skilled Property Officer (Residential) to oversee the administration and supervision of cleaning, security, landscaping, and concierge service contractors for residential properties managed by the Corporation.