High Speed Rail Station Manager
3 days ago
We are seeking a highly motivated and experienced individual to fill the position of Station Officer-High Speed Rail at the Mass Transit Railway. This role involves overseeing station operations, providing customer services, and ensuring the smooth execution of rail services.
Responsibilities and Requirements
- Station Operations: Perform station duties such as platform supervision, train service recovery, and station inspection to maintain optimal rail operations.
- Customer Services: Provide world-class customer services in accordance with service standards and targets, resolving any customer complaints or issues in a professional manner.
- Skills and Qualifications: A minimum of Grade E / Level 2 / "Attained" or above in 5 subjects of HKCEE / HKDSE (including English and Chinese Languages), 2 years' work experience in travel or hospitality industries, proficiency in English, Cantonese, and Putonghua, and possession of a valid travel document to the Mainland of China.
What We Offer
- An estimated average monthly income of HK$22,000 (including shift duty related allowance*, laundry allowance, 13th month pay, and annual discretionary award)
- Related allowances for reporting for duty during adverse weather
- A Joining Bonus of HK$12,000, subject to the terms and conditions of the relevant programme
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