Customer Service Supervisor-High Speed Rail

Job DescriptionAs a Station Officer-High Speed Rail, you will perform station duties such as platform supervision, train service recovery, station inspection, and crowd control. You will also operate the Customer Service Centre and handle the Automatic Fare Collection system and equipment.Perform station duties effectively and efficiently.Provide world-class...

Company OverviewMass Transit Railway is a leading provider of public transportation services in Hong Kong, committed to delivering safe, efficient, and reliable services to our customers. We are now seeking a skilled professional to join our team as a Station Officer-High Speed Rail.Salary and Job ResponsibilitiesThe successful candidate can expect a...

Company OverviewMass Transit Railway is a leading transportation service provider in Hong Kong, committed to delivering exceptional customer experiences. Our vision is to become the most reliable and efficient transportation system in the region.Job DescriptionWe are seeking a highly motivated Transportation Services Coordinator to join our team. As a key...

Job Description - Station Officer-High Speed Rail (Ref: 25000002) Responsibilities Perform station duties such as platform supervision, train service recovery, station inspection and crowd control. Operate Customer Service Centre and handle Automatic Fare Collection system and equipment. Provide world-class customer services in accordance with the service...

Job OverviewWe are looking for a talented Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Centre Officer, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our Light Rail Customer Service Centres.In this role, you will work closely with our...

Job OverviewThe Mass Transit Railway is seeking a skilled and customer-centric individual to join our team as a Customer Service Centre Officer-Light Rail. This role is responsible for providing top-notch customer services, handling passenger enquiries and complaints, and ensuring a seamless experience for Light Rail passengers.This position requires the...

Job DescriptionWe are seeking a highly skilled and customer-centric Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Professional, you will be responsible for providing exceptional service to our customers, ensuring their needs are met promptly and efficiently.The ideal candidate will have a proven track...

Job OverviewWe are currently recruiting for a Station Officer-High Speed Rail to join our team. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and delivering excellent customer service.Responsibilities and DutiesConduct station inspections and identify areas for improvement.Develop and implement strategies to...

Job DescriptionAs a Customer Service Manager at Mass Transit Railway, you will play a crucial role in managing the operations and logistics of the Customer Caring and Engagement team. This includes providing quality customer services to visitors, passengers, and VIPs.Responsibilities:Manage day-to-day operations of the Customer Caring and Engagement...

Job Description - Customer Service Centre Officer-Light Rail (Ref:2500006G) Responsibilities Operate the Light Rail (LR) Customer Service Centres independently Provide ticketing services including applications, value-adding and refund services of Octopus Cards as well as handle surcharge payment Provide quality customer services and handle passenger...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Centre Officer-Light Rail. In this role, you will be responsible for providing exceptional customer services, handling passenger enquiries and complaints, and ensuring a seamless experience for Light Rail passengers.Key ResponsibilitiesThe...

Job OverviewMass Transit Railway is seeking a skilled professional to fill the role of Station Officer-High Speed Rail. As a key member of our team, you will be responsible for ensuring the smooth operation of high-speed rail stations, providing exceptional customer service, and maintaining a safe and efficient working environment.Salary and BenefitsThe...

Company OverviewThe Mass Transit Railway is committed to delivering exceptional customer experiences through our network of customer service centres. As a Customer Service Centre Officer-Light Rail, you will play a vital role in achieving this goal by providing prompt and courteous assistance to Light Rail passengers.Job DescriptionIn this role, you will be...

Job OverviewThe Mass Transit Railway is seeking an experienced Customer Engagement Specialist to join its High Speed Rail team. This role offers a unique opportunity to make a lasting impact on customer satisfaction and loyalty.Key Responsibilities:Develop and implement effective customer engagement strategies to drive loyalty and retention.Collaborate with...

About Our TeamWe are a dynamic team within Mass Transit Railway, committed to delivering exceptional procurement services that support our business goals. As a Procurement Director for Rail Transportation Services, you will play a critical role in shaping our procurement strategy and driving value for our organization.Job Summary: Lead the development and...

Job SummaryMass Transit Railway is seeking a skilled Transportation Services Coordinator to manage the operations and logistics of our Customer Caring and Engagement team. As a key member of our team, you will provide quality customer services to visitors, passengers, and VIPs, ensuring seamless delivery of services and meeting the needs of our...

Global High Frequency Trading Firm is a leading electronic market making company that operates at the forefront of high-frequency trading (HFT) and algorithmic execution. Our proprietary technology and sophisticated quantitative strategies drive liquidity across major financial markets, enhancing price discovery and market efficiency.We are committed to...

About the Role:We are seeking a highly skilled Customer Relations Supervisor to join our team at Chiron Healthcare Group Limited.The successful candidate will be responsible for leading the Customer Service team to deliver exceptional customer experiences in a timely and efficient manner. This includes supervising daily operations, providing on-the-job...

Ruby on Rails Developer / Senior (Multiple headcounts) We are partnered with one of the biggest and well-established crypto firms worldwide who are expanding their AI team based in Hong Kong. We are hiring multiple headcounts for Ruby on Rails Developer / Senior - from junior to senior grade. MUST have: Strong experience with Ruby on Rails 3-10 years of...

Job DescriptionRailway operations require a high level of precision and customer satisfaction. As a Station Officer-High Speed Rail, you will be responsible for ensuring smooth train services and providing world-class customer service to passengers.ResponsibilitiesSupervise platform activities, including train service recovery and crowd control.Operate the...