Light Rail Passenger Assistant

Job OverviewThe Mass Transit Railway is seeking a skilled and customer-centric individual to join our team as a Customer Service Centre Officer-Light Rail. This role is responsible for providing top-notch customer services, handling passenger enquiries and complaints, and ensuring a seamless experience for Light Rail passengers.This position requires the...

Job DescriptionWe are seeking a highly skilled and customer-centric Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Professional, you will be responsible for providing exceptional service to our customers, ensuring their needs are met promptly and efficiently.The ideal candidate will have a proven track...

Job Description - Customer Service Centre Officer-Light Rail (Ref:2500006G) Responsibilities Operate the Light Rail (LR) Customer Service Centres independently Provide ticketing services including applications, value-adding and refund services of Octopus Cards as well as handle surcharge payment Provide quality customer services and handle passenger...

Job OverviewWe are looking for a talented Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Centre Officer, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our Light Rail Customer Service Centres.In this role, you will work closely with our...

Company OverviewThe Mass Transit Railway is committed to delivering exceptional customer experiences through our network of customer service centres. As a Customer Service Centre Officer-Light Rail, you will play a vital role in achieving this goal by providing prompt and courteous assistance to Light Rail passengers.Job DescriptionIn this role, you will be...

Role SummaryWe are looking for a highly skilled individual to join our team as a High Speed Rail Customer Service Manager. This role will be responsible for delivering exceptional customer experiences at our High Speed Rail stations.Key Responsibilities:Develop and implement strategies to enhance customer satisfaction and engagement.Collaborate with internal...

Company OverviewMass Transit Railway is a leading transportation service provider in Hong Kong, committed to delivering exceptional customer experiences. Our vision is to become the most reliable and efficient transportation system in the region.Job DescriptionWe are seeking a highly motivated Transportation Services Coordinator to join our team. As a key...

About the RoleThis is an exciting opportunity for a Senior Intermodal Connectivity Officer to work on strategic development initiatives that promote efficient cross boundary passenger transport servicesResponsibilitiesConduct market research on passenger portfolio and travel behavior of cross boundary passenger transport servicesIdentify latest trend of...

Job ResponsibilitiesDevelop comprehensive lighting plans, specifications, and design documentationCollaborate closely with architects, interior designers, and other stakeholders to ensure the lighting design aligns with the project visionLead the lighting design process for major projects, from concept development to final installationOversee the work of...

ResponsibilitiesLead a team to perform station patrolling and execute 'MTR By-laws' inspections mainly at East Rail Line.Assist station staff in prosecuting fare evasion and imposing fines in accordance with procedures.Prevent passengers from entering the railway premises with large luggage or dangerous items which are non-compliant with the Corporation's...

Key Responsibilities:Demonstrate expertise in lighting design techniques and market trends to inform design decisionsCollaborate with cross-functional teams to ensure lighting design aligns with project visionLead lighting design process for major projectsDevelop comprehensive lighting plans, specifications, and design documentationOversee work of lighting...

Company Description Egis is a global consulting and engineering firm working in construction, transport and mobility services. Joining our Group and its over 19,000 employees means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation. As one of the world's leading consultancy, construction engineering...

Associate Software Engineer page is loaded Associate Software Engineer Apply remote type On-Site locations Hong Kong time type Full time posted on Posted 12 Days Ago job requisition id R0162371 About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital...

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Company Description Egis is a global consulting and engineering firm working in construction, transport and mobility services. Joining our Group and its over 19,000 employees means, above all, sharing our values as a people-first company, strongly...

About UsAt Hitachi Rail, we are dedicated to creating a legacy that transforms the world. With operations in every corner of the globe, our work pushes the boundaries of digital transformation and technology.We pride ourselves on being a global organisation with a diverse workforce. Our multi-cultural strength enables us to bring people together through...

About the RoleWe are seeking a highly motivated and customer-focused Service Delivery Expert to join our team at the Mass Transit Railway. As a Light Rail Customer Service Centre Officer, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our Light Rail Customer Service Centres.You will work closely with...

Our VisionHitachi Rail brings together the world's greatest minds to help breathe life into new possibilities – and drive innovation for a better future. We look for individuals who share our pioneering spirit, have imaginative ideas, and are fearless when it comes to tackling the world's biggest challenges.As a team, we have a passion for finding new...

Job DescriptionAs a Customer Service Manager at Mass Transit Railway, you will play a crucial role in managing the operations and logistics of the Customer Caring and Engagement team. This includes providing quality customer services to visitors, passengers, and VIPs.Responsibilities:Manage day-to-day operations of the Customer Caring and Engagement...

Job Description - Assistant Manager, Digital & Experience Innovation (240732)About UsThe Airport Authority Hong Kong is committed to providing world-class airport facilities and services to our passengers. We are seeking a highly skilled and experienced professional to join our team as an Assistant Director of Digital Services.Main ResponsibilitiesDesign and...

Job SummaryMass Transit Railway is seeking a skilled Transportation Services Coordinator to manage the operations and logistics of our Customer Caring and Engagement team. As a key member of our team, you will provide quality customer services to visitors, passengers, and VIPs, ensuring seamless delivery of services and meeting the needs of our...