Customer Service Director
6 days ago
We are currently seeking a highly motivated Customer Service Director to lead our customer service team at Vitasoy International.
Main Responsibilities:- Oversee the customer service function, ensuring high levels of satisfaction and loyalty.
- Develop and implement strategies to improve customer engagement and retention.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Monitor and analyze customer feedback to identify areas for improvement.
To be successful in this role, you should have a strong background in customer service, with a minimum of 5 years of experience in a similar role. You should also possess excellent communication and leadership skills.
You will enjoy a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Customer Service Coordinator
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeInternational Executive Service Corps is recruiting a Customer Service Coordinator - Loan Business to provide end-to-end support to our Telemarketing and Direct Sales Teams.Job Description:The successful candidate will be responsible for delivering customer-centric services, managing customer interactions, and driving business growth through effective...
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Customer Service Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Tapestry, Inc. Full timeAbout UsCoach is a global fashion house founded in New York in 1941. We are inspired by the vision of our Creative Director and the inclusive and courageous spirit of our hometown. Our mission is to make beautiful things, crafted to last, for you to be yourself in.ResponsibilitiesContribute to daily operations in the frontline, including sales merchandising,...
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Director of Trust Services
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Levin Human Resources Development Limited Full timeAbout the RoleWe are looking for a Director of Trust Services to join our team at Levin Human Resources Development Limited. In this role, you will be responsible for overseeing all aspects of trust services, including client onboarding, account management, and compliance.Responsibilities:Manage client relationships and ensure excellent customer...
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Property Services Director
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Lung Properties Full timeAt Hang Lung Properties, we are seeking a highly skilled Property Services Director to lead our technical services team in providing exceptional repair and maintenance service to our premises. This is an exciting opportunity for a seasoned professional with strong leadership skills and a proven track record of delivering high-quality results. The successful...
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Audio Visual Services Director
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeKinly's Global Services is seeking a highly skilled Audio Visual Services Director to lead our audio visual services team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth and expansion.Your primary focus will be on leading the development and implementation of audio visual...
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Customer Service Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China 180C Limited Full time180C Limited aims to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions. Our ability to identify, manage and deliver solutions tailored to each client's needs allows the company to attract and retain new clients. We operate with a strong passion for creating...
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Customer Service Representative
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeAt Dah Sing Bank, we are committed to delivering exceptional customer service. Our Customer Service Representative will play a crucial role in handling customer enquiries, feedbacks and instructions through various channels.Main Responsibilities:Achieve high service levels on SME hotlinesProvide efficient and effective support to customersDeliver...
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Customer Experience Innovator
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HD Digital Group Service GmbH Full timeKey ResponsibilitiesAs a Customer Experience Innovator with HD Digital Group Service GmbH, your primary focus will be on developing and implementing cutting-edge loyalty programs that enhance customer satisfaction and retention.Your key responsibilities will include:Developing and steering the strategic roadmap for loyalty and rewards, aligned with business...
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Officer, Customer Services
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeOfficer, Customer Services (Phone Banking - General Banking) Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquire business through multiple channels, including but not limited to inbound phone banking, eBanking, Mobile Banking, ATM, email & social media presence. Deliver consistent quality...
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Customer Service Coordinator
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mouser Electronics Full timeAbout the RoleThe Customer Accounts Representative is responsible for providing exceptional service to customers, working closely with the Customer Service Team and the corporate Customer Accounts Department in Texas, USA.This role involves performing order releases, new account set ups, credit investigations, and collection contacts. The ideal candidate...
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Customer Service Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JPC Corporation Full timeCompany Overview:We are a European multinational company that owns, manufactures, and markets forklifts, trucks, and warehouse equipment. Our Hong Kong office handles sales and after-sales service.The Job:We are seeking an Assistant Customer Service Manager to report directly to the Customer Service Manager. Key responsibilities include establishing strong...
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Customer Service Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full timeWe are seeking a talented Customer Service Representative to join our team at Chubb.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and providing phone insurance enrolment services.Key Responsibilities:Answer inbound calls to provide general customer service enquiries, offer phone insurance...
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Customer service officer
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Asia Pacific Soft Ltd. Full timeAsia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...
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Officer, Customer Services
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full timeResponsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer. Acquire SME business by inbound tag-on or outbound tele-marketing. Deliver consistent quality services to maintain the image of professionalism. Main...
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Director of Client Services
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Full timeAbout Ogilvy Hong KongOgilvy Hong Kong is an award-winning advertising, marketing and public relations agency that creates campaigns that spark game-changing ideas across culture and business.We build on our rich legacy through Borderless Creativity – innovating at the intersections of our advertising, public relations, relationship design, consulting, and...
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Customer Service Representative
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeAt Computer And Technologies Holdings Limited, we are committed to providing exceptional service to our valued customers. As a Customer Services Officer, you will be responsible for handling telephone and email enquiries in a professional manner, ensuring that customer satisfaction is met.Key Responsibilities:Manage incoming customer calls and emails,...
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Customer Service Executive
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full timeJoin to apply for the Customer Service Executive role at ChubbBe among the first 25 applicants.ResponsibilitiesAnswer inbound calls for general customer service enquiries, offer phone insurance enrolment services and policy retention activities.Manage email correspondence and address customer enquiries.Maintain a professional image when providing business...
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Customer Service Representative
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full timeJob Description:We are seeking a highly motivated and detail-oriented Customer Services Officer to join our team at The Board of Management of the Chinese Permanent Cemeteries.Main Responsibilities:Provide exceptional customer service to clients and members of the public, responding to enquiries and complaints in a timely and professional manner.Assist in...
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Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full timeJob DescriptionWe are looking for a highly skilled and motivated individual to join our team as a Customer Services Officer. In this role, you will be responsible for providing exceptional customer service to our clients and members of the public.Duties and Responsibilities:Provide high-quality customer service via counter services, phone calls, and...
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Customer Service Officer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China PrimeCredit Limited Full timeJob Summary">">In this role, you will be responsible for handling customer inquiries and requests related to credit cards and personal loans. You will provide professional assistance and support to customers via phone and live chat.">About Us">">PrimeCredit Limited is a leading financial services provider in the industry. We are committed to delivering...