Customer Service Director

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Vitasoy International Full time

We are currently seeking a highly motivated Customer Service Director to lead our customer service team at Vitasoy International.

Main Responsibilities:
  • Oversee the customer service function, ensuring high levels of satisfaction and loyalty.
  • Develop and implement strategies to improve customer engagement and retention.
  • Collaborate with cross-functional teams to resolve customer complaints and issues.
  • Monitor and analyze customer feedback to identify areas for improvement.

To be successful in this role, you should have a strong background in customer service, with a minimum of 5 years of experience in a similar role. You should also possess excellent communication and leadership skills.

You will enjoy a competitive salary and benefits package, as well as opportunities for professional growth and development.



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