Customer Service Specialist

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Tapestry, Inc. Full time
About Us

Coach is a global fashion house founded in New York in 1941. We are inspired by the vision of our Creative Director and the inclusive and courageous spirit of our hometown. Our mission is to make beautiful things, crafted to last, for you to be yourself in.

Responsibilities
  • Contribute to daily operations in the frontline, including sales merchandising, cashiering, and stock management.
  • Achieve sales targets through delivering excellence in all areas of customer service and providing a broad base of knowledge of all products.
  • Perform various operational activities assigned by Store Management.
  • Buid effective relationships within the frontline team as well as across various corporate functions.
  • Foster long-term relationships with potential customers through CRM efforts.
  • Work on assigned projects to drive business growth and improvement.


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