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Technical Customer Experience Specialist

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China 180C Limited Full time

As a leader in technology-driven solutions, 180C Limited is poised to revolutionize the way businesses interact with their customers. We're looking for a talented Technical Customer Experience Specialist to join our team in Hong Kong SAR.

In this pivotal role, you'll be responsible for providing world-class customer support across various channels. Your primary objectives will include:

  • Addressing customer concerns with empathy and expertise.
  • Ensuring seamless issue resolution.
  • Sustaining exceptional customer relationships.

To excel in this position, you should possess:

  • A strong foundation in customer support and service principles.
  • Experience in cultivating customer loyalty and satisfaction.
  • Superior communication and interpersonal skills.
  • The capacity to thrive in a fast-paced, dynamic environment.
  • A degree in Business, Communications, or a related field is a significant advantage.

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