Customer Experience Innovator
4 days ago
As a Customer Experience Innovator with HD Digital Group Service GmbH, your primary focus will be on developing and implementing cutting-edge loyalty programs that enhance customer satisfaction and retention.
Your key responsibilities will include:
- Developing and steering the strategic roadmap for loyalty and rewards, aligned with business objectives.
- Collaborating with engineering, design, analytics, and marketing teams to oversee the product lifecycle from concept to launch.
- Analyzing user feedback and performance data to drive feature enhancements and new development.
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Innovation and Customer Experience Lead
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeJob DescriptionWe are seeking a talented Digital Innovation and Growth Manager to join our BOC Group Life Assurance Company Limited team. As a key member, you will be responsible for driving business impact through engagement activities, communication materials, and strong network building. This is an exciting opportunity to leverage your expertise in...
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Customer Experience Ambassador
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full timeCompany OverviewAspire Lifestyles is a leading premium concierge and affluent service provider, helping companies and top brands build strong customer relationships.Job SummaryWe are seeking a highly skilled Luxury Service Representative to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience...
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Customer Experience Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Regnology Group GmbH Full timeAbout Regnology Group GmbHRegnology Group GmbH is a market-leading SaaS company that enables customers to achieve success through innovative solutions.
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Customer Experience Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full timeJob SummaryAspire Lifestyles, a leading premium concierge and affluent service provider, seeks a Customer Experience Specialist to join our team. This role involves developing strong relationships with customers, providing innovative solutions, and promoting clients' brand promise.Key Responsibilities:Build trust with customers through effective...
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User Experience Innovator
15 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Nityo Infotech Full timeUser Experience Innovator WantedWe are seeking an experienced User Experience Innovator to join our team at Nityo Infotech. In this role, you will be responsible for creating innovative design solutions that drive business growth.About the RoleYou will work closely with our product owners and developers to understand their requirements and create...
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Customer Experience Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Life Full timeJob DescriptionWe are seeking a skilled professional to join our team as a CUSTOMER EXPERIENCE MANAGER. As a key member of our organization, you will play a vital role in delivering exceptional service to our clients and stakeholders.Your primary responsibility will be to handle client enquiries and requests in a timely and professional manner. This will...
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Customer Experience Management Professional
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeJob OverviewThe Bank of Communications (Hong Kong) Limited is seeking a seasoned professional to assume the role of Deputy Manager, Customer Experience. This key position will play a pivotal part in enhancing customer satisfaction through efficient complaint resolution and quality improvement initiatives. About the Role As Deputy Manager, Customer...
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Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeCompany OverviewHang Seng Bank Limited is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development...
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Senior Customer Experience Strategist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeCompany OverviewThe Bank of China is committed to delivering exceptional service experiences that meet the evolving needs of our customers. Our goal is to foster a customer-centric culture that drives business growth and profitability.Job SummaryThis is an exciting opportunity for a skilled Quality Assurance professional to join our team and shape our...
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Customer Experience Strategist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hermès Full timeAbout This RoleHermès is seeking a Senior Customer Experience Executive to join our team. As a key member of our luxury retail team, you will be responsible for planning and executing customer experience omnichannel strategies to build 360-degree joyful customer experiences.Responsibilities:Develop and implement customer experience plans that align with the...
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Airport Customer Experience Director
16 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeKey ResponsibilitiesIn this critical role, you will:Lead the front-of-house team to provide exceptional customer service and maintain high levels of satisfaction.Supervise food and beverage presentation, quality, and service speed to meet company and legal standards.Oversee performance management and development of the front-of-house team, including...
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Customer Experience Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeWe are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for creating a positive and engaging experience for our guests in store. This includes providing product education, sharing our community and culture, and ensuring that every guest leaves feeling valued and...
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Customer Experience Advocate
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeOverviewCathay Pacific Airways Limited is committed to delivering exceptional customer experiences and building long-term relationships with our customers. As an Employee Services Executive, you will play a critical role in achieving this goal by providing high-quality customer contact services, supporting teams in various locations, and focusing on...
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Dynamic Customer Experience Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeWho We AreLululemon Athletica is a performance-driven company that empowers people to live healthy, active lifestyles. We create high-quality athletic apparel and accessories that inspire confidence, comfort, and self-expression.Our commitment to innovation, quality, and sustainability has earned us a loyal following of customers who share our passion for...
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Customer Experience Lead
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeAbout Hang Seng Bank LimitedHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and dedicated to providing best-in-class products and services to its customers.Our Commitment to ExcellenceWe strive to attract high-calibre talent by offering a dynamic working environment, good career development...
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Customer Experience Advocate
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Part timeBank Of China (Hong Kong) Limited is committed to providing exceptional customer experiences. We are seeking a highly skilled and dedicated Customer Service Officer to join our team.About the RoleThis is an exciting opportunity for a motivated individual to take on a key role in delivering quality customer services through counter transactions, cross-selling...
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Customer Experience Director
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China COS Full timeA Day in the Life of a Floor ManagerAs a Floor Manager at COS, you'll play a pivotal role in shaping the customer experience. Your day will be filled with opportunities to inspire, motivate, and guide your team to deliver exceptional service. You'll be responsible for driving sales growth, analysing sales data, and collaborating with the store manager to...
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Customer Experience Manager
24 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeThe Customer Services Manager plays a pivotal role in supervising the daily operation of our hotline team. This involves providing high-quality and timely services to customers, both internal and external, across various distribution channels.This position requires a strong leader who can assist in initiatives aligned with the company's strategic development...
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Customer Experience Associate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeThe West Kowloon Cultural District Authority is seeking a Customer Experience Associate to join our team at Hong Kong International Airport.As a Customer Experience Associate, you will be responsible for delivering excellent customer service to walk-in customers and maximizing sales in our Pop-up Store. You will also assist in the set-up of the store, handle...
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Customer Experience Associate
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeWe are seeking a highly motivated Customer Experience Associate to join our team at the West Kowloon Cultural District Authority.About the Role:As a Customer Experience Associate, you will be responsible for delivering exceptional customer service in our member's lounge;You will handle customer inquiries and complaints, ensuring that all issues are resolved...