Customer Experience Director
4 days ago
As a Floor Manager at COS, you'll play a pivotal role in shaping the customer experience. Your day will be filled with opportunities to inspire, motivate, and guide your team to deliver exceptional service. You'll be responsible for driving sales growth, analysing sales data, and collaborating with the store manager to optimise store performance.
Key Responsibilities:
- Develop and execute strategies to drive sales growth and improve customer satisfaction.
- Analyse sales data to identify trends and areas for improvement.
- Lead and motivate a team of sales assistants to deliver outstanding service standards.
- Identify and develop future leaders within the team.
- Collaborate with the store manager to ensure seamless store operations.
- Represent the COS brand as a true ambassador, delivering an unforgettable experience for every customer.
You'll Be Successful If:
You have a proven track record of delivering results-driven leadership, developing high-performing teams, and driving sales growth. You're passionate about customer experience, with a deep understanding of what drives customer loyalty and retention. With excellent communication and interpersonal skills, you'll be able to build strong relationships with colleagues, customers, and stakeholders. As a true champion of our brand values, you'll embody our spirit of teamwork, entrepreneurship, and continuous improvement. Join us today and become a part of our dynamic team
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Customer Service Director
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Customer Experience Director
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Customer Engagement Director
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Customer Experience Strategist
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Customer Experience Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeWe are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for creating a positive and engaging experience for our guests in store. This includes providing product education, sharing our community and culture, and ensuring that every guest leaves feeling valued and...
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Customer Experience Advocate
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeOverviewCathay Pacific Airways Limited is committed to delivering exceptional customer experiences and building long-term relationships with our customers. As an Employee Services Executive, you will play a critical role in achieving this goal by providing high-quality customer contact services, supporting teams in various locations, and focusing on...
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Customer Experience Ambassador
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full timeCompany OverviewAspire Lifestyles is a leading premium concierge and affluent service provider, helping companies and top brands build strong customer relationships.Job SummaryWe are seeking a highly skilled Luxury Service Representative to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience...
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Customer Experience Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service through various channels, including counter services, phone calls, and email.Key ResponsibilitiesDeliver quality customer experiences by responding...
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Customer Experience Lead
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Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeAbout Hang Seng Bank LimitedHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and dedicated to providing best-in-class products and services to its customers.Our Commitment to ExcellenceWe strive to attract high-calibre talent by offering a dynamic working environment, good career development...
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Customer Experience Advocate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Part timeBank Of China (Hong Kong) Limited is committed to providing exceptional customer experiences. We are seeking a highly skilled and dedicated Customer Service Officer to join our team.About the RoleThis is an exciting opportunity for a motivated individual to take on a key role in delivering quality customer services through counter transactions, cross-selling...
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Customer Experience Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full timeJob SummaryAspire Lifestyles, a leading premium concierge and affluent service provider, seeks a Customer Experience Specialist to join our team. This role involves developing strong relationships with customers, providing innovative solutions, and promoting clients' brand promise.Key Responsibilities:Build trust with customers through effective...
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Customer Experience Supervisor
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full timeThe Customer Services Manager role at BOC Group Life Assurance Company Limited is a key position that oversees the daily operation of the hotline team, providing quality and timely services to customers. The incumbent is expected to assist in various initiatives aligned with the company's strategic development for excellent customer experience and...
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Customer Experience Associate
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeThe West Kowloon Cultural District Authority is seeking a Customer Experience Associate to join our team at Hong Kong International Airport.As a Customer Experience Associate, you will be responsible for delivering excellent customer service to walk-in customers and maximizing sales in our Pop-up Store. You will also assist in the set-up of the store, handle...
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Customer Experience Associate
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeWe are seeking a highly motivated Customer Experience Associate to join our team at the West Kowloon Cultural District Authority.About the Role:As a Customer Experience Associate, you will be responsible for delivering exceptional customer service in our member's lounge;You will handle customer inquiries and complaints, ensuring that all issues are resolved...
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Customer Experience Associate
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJoin our team as a Membership Supervisor and contribute to delivering exceptional customer experiences at the West Kowloon Cultural District Authority. In this role, you will be responsible for handling membership transactions, promoting members' benefits, and collaborating with colleagues to ensure efficient operations.To succeed in this position, you will...
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Customer Experience Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China APM Monaco Full time**Company Overview:**APM Monaco is a dynamic luxury retail company seeking a skilled Customer Care Manager to join our team. Our diverse workforce is passionate about delivering exceptional customer experiences, and we're committed to fostering a collaborative culture.
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Customer Experience Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeJob Description:We are seeking a highly skilled and professional Customer Services Officer to join our team at Computer And Technologies Holdings Limited.About the Role:The successful candidate will be responsible for providing exceptional customer service, handling telephone and email enquiries in a timely and professional manner. Key...
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Customer Experience Innovator
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HD Digital Group Service GmbH Full timeKey ResponsibilitiesAs a Customer Experience Innovator with HD Digital Group Service GmbH, your primary focus will be on developing and implementing cutting-edge loyalty programs that enhance customer satisfaction and retention.Your key responsibilities will include:Developing and steering the strategic roadmap for loyalty and rewards, aligned with business...
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Customer Experience Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeLululemon Athletica is committed to delivering exceptional customer experiences through expertly trained Educators like you. As an Educator, your primary responsibility will be to engage and educate our guests about our products and services, ensuring they leave our stores feeling informed and inspired. You will work closely with your colleagues to maintain...
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Customer Experience Representative
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJob OverviewThe Membership Supervisor plays a vital role in ensuring that our members receive excellent service and support. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key Accountabilities- Deliver exceptional customer service to members and guests- Manage...