Customer Experience Associate

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part time

Join our team as a Membership Supervisor and contribute to delivering exceptional customer experiences at the West Kowloon Cultural District Authority. In this role, you will be responsible for handling membership transactions, promoting members' benefits, and collaborating with colleagues to ensure efficient operations.

To succeed in this position, you will need a strong background in customer-facing roles, preferably in a cultural or hospitality setting. You should possess excellent communication skills, both written and verbal, in English, Chinese, and Putonghua. Proficiency in other languages is an asset.

Your key responsibilities will include:

  • Providing high-quality customer service to members and guests;
  • Handling membership transactions, including enrollment, renewal, and upgrades;
  • Promoting members' benefits and introducing them to exclusive events and activities;

This is a part-time position, requiring at least 2 days of work per week. You must be willing to work shifts, including weekends, holidays, and late evenings, according to a roster determined by the Authority.

We are looking for a motivated and customer-centric individual who can thrive in a fast-paced environment. If you are passionate about delivering exceptional customer experiences, we invite you to submit your application with a detailed CV.



  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part time

    We are seeking a highly motivated Customer Experience Associate to join our team at the West Kowloon Cultural District Authority.About the Role:As a Customer Experience Associate, you will be responsible for delivering exceptional customer service in our member's lounge;You will handle customer inquiries and complaints, ensuring that all issues are resolved...


  • Hong Kong, Central and Western District, Hong Kong SAR China Wonder Full time

    At Wonder, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our contact center, you will play a vital role in providing exceptional service to our customers.Job DescriptionWe are looking for an individual who is passionate about delivering outstanding customer experiences....


  • Hong Kong, Central and Western District, Hong Kong SAR China El Gordo Tacos and Grill Full time

    We are seeking a skilled Food Service Attendant to join our team at El Gordo Tacos and Grill in Hong Kong SAR. This is a fantastic opportunity to work in a fast-paced environment and develop your skills in food preparation, customer service, and team management.About the RoleAssist in food preparation and presentationProvide exceptional customer service and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

    Avature is seeking a Customer Support Associate to join our Customer Financial Services department in Hong Kong. In this role, you'll be responsible for ensuring the collection of aged receivables and timely application of payments. You'll also work with internal departments to answer client queries and bring them to a resolution.The ideal candidate will...


  • Hong Kong, Central and Western District, Hong Kong SAR China myGwork - LGBTQ+ Business Community Full time

    Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences.As a Customer Success Associate in Employee Platforms, you support customers in their journey toward achieving their desired outcomes. Work closely with the Customer Success team and other cross-functional groups to ensure...


  • Hong Kong, Central and Western District, Hong Kong SAR China COMMON Full time

    About the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt's mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong EV Power Limited Full time

    Company OverviewHong Kong EV Power Limited is a leading provider of electric vehicle charging solutions. Our mission is to promote sustainable transportation and reduce carbon emissions in the community.


  • Hong Kong, Central and Western District, Hong Kong SAR China Abercrombie & Fitch Co. Full time

    About Us">We're a leading, global specialty retailer of apparel and accessories for men, women, and kids.Our Mission">To make every day feel as exceptional as the start of a long weekend.To liberate the spirit of an endless summer inside everyone.To invite everyone to embrace who they are underneath it all.Job Summary">We're seeking a Customer Experience...


  • Hong Kong, Central and Western District, Hong Kong SAR China Standard Chartered Full time

    About the RoleWe are seeking a highly skilled and experienced Client Experience Associate to join our team. As a key member of our Front Office, you will be responsible for delivering exceptional client experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesManage client feedback and complaints in a proactive and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hermès Full time

    About This RoleHermès is seeking a Senior Customer Experience Executive to join our team. As a key member of our luxury retail team, you will be responsible for planning and executing customer experience omnichannel strategies to build 360-degree joyful customer experiences.Responsibilities:Develop and implement customer experience plans that align with the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time

    We are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for creating a positive and engaging experience for our guests in store. This includes providing product education, sharing our community and culture, and ensuring that every guest leaves feeling valued and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    OverviewCathay Pacific Airways Limited is committed to delivering exceptional customer experiences and building long-term relationships with our customers. As an Employee Services Executive, you will play a critical role in achieving this goal by providing high-quality customer contact services, supporting teams in various locations, and focusing on...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

    Company OverviewAspire Lifestyles is a leading premium concierge and affluent service provider, helping companies and top brands build strong customer relationships.Job SummaryWe are seeking a highly skilled Luxury Service Representative to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service through various channels, including counter services, phone calls, and email.Key ResponsibilitiesDeliver quality customer experiences by responding...


  • Hong Kong, Central and Western District, Hong Kong SAR China COS Full time

    A Day in the Life of a Floor ManagerAs a Floor Manager at COS, you'll play a pivotal role in shaping the customer experience. Your day will be filled with opportunities to inspire, motivate, and guide your team to deliver exceptional service. You'll be responsible for driving sales growth, analysing sales data, and collaborating with the store manager to...


  • Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full time

    The Customer Services Manager role at BOC Group Life Assurance Company Limited is a key position that oversees the daily operation of the hotline team, providing quality and timely services to customers. The incumbent is expected to assist in various initiatives aligned with the company's strategic development for excellent customer experience and...


  • Hong Kong, Central and Western District, Hong Kong SAR China APM Monaco Full time

    **Company Overview:**APM Monaco is a dynamic luxury retail company seeking a skilled Customer Care Manager to join our team. Our diverse workforce is passionate about delivering exceptional customer experiences, and we're committed to fostering a collaborative culture.


  • Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time

    Lululemon Athletica is committed to delivering exceptional customer experiences through expertly trained Educators like you. As an Educator, your primary responsibility will be to engage and educate our guests about our products and services, ensuring they leave our stores feeling informed and inspired. You will work closely with your colleagues to maintain...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part time

    Job OverviewThe Membership Supervisor plays a vital role in ensuring that our members receive excellent service and support. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key Accountabilities- Deliver exceptional customer service to members and guests- Manage...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    About This RoleWe are seeking a skilled Customer Service Officer to join our team at Bank Of China (Hong Kong) Limited.This is an exciting opportunity to deliver quality customer services through counter transactions, support back-end branch operations, and handle daily cash handling tasks, including cash receipting, depositing, transferring, and payment...