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Customer Experience Ambassador

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

Company Overview

Aspire Lifestyles is a leading premium concierge and affluent service provider, helping companies and top brands build strong customer relationships.

Job Summary

We are seeking a highly skilled Luxury Service Representative to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience in the concierge or tourism industry.

Key Responsibilities

  • Develop strong relationships with customers through personalized interactions and innovative solutions.
  • Represent our clients' brands professionally, building their market profile and providing exceptional customer experiences.
  • Work collaboratively with international contacts to fulfill reservations and meet customer needs.

Requirements

To succeed in this role, you will need:

A certificate or diploma in mass communication, business studies, tourism, or a relevant field.2+ years of customer service experience, preferably in the concierge or tourism industry.Excellent communication and customer service skills, with a good command of spoken and written English and Chinese.

What We Offer

We provide an attractive remuneration package, fringe benefits, and opportunities for career growth. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply.