Airport Hospitality Ambassador
2 weeks ago
Cathay Pacific Airways Limited is seeking a highly skilled and experienced individual to join our team as a Lounge Ambassador. As a key member of our lounge staff, you will be responsible for delivering exceptional customer service and creating memorable experiences for our valued patrons.
Main Responsibilities:- Deliver outstanding customer service by demonstrating thoughtfulness, progressiveness, and a 'can-do spirit.'
- Develop strong relationships with customers through effective communication and personalized assistance.
- Handle customer feedback, complaints, and requests in a professional and timely manner.
- Conduct quality control and quality audit activities to ensure high standards are maintained.
- Train new employees on operational knowledge, customer insights, and company standards.
- Work collaboratively with the Supervisor to ensure smooth day-to-day operations.
- Able to communicate effectively in spoken/written English and Cantonese, with Putonghua being an advantage.
- Relevant working experience in airport lounges, catering hospitality, fine dining, and luxury hotels or similar capacity is an advantage.
- Customer service-oriented attitude, energetic personality, attention to detail, and great teamwork skills.
- Ability to work under pressure and adapt to changing situations.
- Flexibility to work varied shift schedules and overtime if needed.
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Airport Development Officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Airport Authority Hong Kong Full timeJob Description:Airport Authority Hong Kong seeks an experienced professional to fill the role of Officer, Hub Development. This position will focus on developing and maintaining relationships with airlines and tourism partners for seasonal sales campaigns and long-term partnerships. Key responsibilities include collaborating with business partners, defining...
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Airport Lounge Representative
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAbout the RoleWe are seeking a skilled Lounge Ambassador to join our team at Cathay Pacific Airways Limited. As a key member of our customer-facing staff, you will be responsible for delivering an exceptional experience to our guests in the lounge environment.Key Responsibilities:Interact with customers, understanding their needs and preferences to provide...
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Airport Experience Ambassador
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob DescriptionWe are seeking a Customer Services Officer to provide great customer experience at the airport, Hong Kong or Kowloon Airport Express Station, Sky Pier Terminal, and designated pre-flight registration locations.The ideal candidate will deliver a seamless airport experience to our passengers from check-in to boarding, providing efficient and...
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Customer Experience Ambassador
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Airways Limited is a world-class airline seeking a Customer Experience Ambassador to provide exceptional service to our guests at Hong Kong International Airport and surrounding areas. As a key member of our team, you will be responsible for delivering a seamless airport experience from check-in to boarding, ensuring that every passenger feels...
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Airport Service Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany OverviewCathay Pacific Airways Limited is a leading international airline known for its exceptional service and commitment to excellence.Job DescriptionThe Lounge Ambassador plays a critical role in delivering a world-class experience to our customers at the lounge. This involves demonstrating our brand values of 'Thoughtful', 'Progressive' & 'Can-do...
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Hospitality Ambassador
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full timeRosewood Hong Kong is a hotel that embodies a culture of limitless possibilities, where our associates are inspired to look at life in a new light. Our goal is to create an innovative and refined hospitality experience that empowers our guests to create lasting memories.As a Bell Captain with us, you will be part of a team that provides exceptional service...
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Airport Customer Service Representative
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany Overview:Cathay Pacific Airways Limited is a world-class airline with a strong commitment to delivering exceptional customer service. Our team of dedicated professionals strives to make every journey unforgettable.Job Summary:We are seeking a highly motivated and customer-focused individual to join our airport services team as a Customer Services...
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Hospitality Operations Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob DescriptionCathay Pacific Airways Limited is a world-class airline seeking an experienced professional to lead our lounge operations.This is an exciting opportunity for a seasoned hospitality expert to join our team and drive exceptional customer experiences in our First and Business class lounges at Hong Kong International Airport.
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Ambassador of Exceptional Service
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob SummaryThe Lounge Ambassador role at Cathay Pacific Airways Limited is an exciting opportunity to join our team of customer-focused professionals. In this role, you will have the chance to interact with diverse customers, anticipate their needs, and deliver exceptional service in a fast-paced environment.Key Responsibilities:Deliver excellent service to...
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Community Ambassador
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China WeWork Greater China Full timeAt WeWork Greater China, we're looking for a Community Associate to join our team. As a community ambassador, you'll be the face of our company, responsible for creating a vibrant atmosphere in our workspace.About the OpportunityWe're seeking someone with a community heart who can bring full positive energy to members and enhance their experience. In this...
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Hotel Guest Experience Ambassador
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full timeCompany OverviewMiramar Group is a leading hospitality company dedicated to providing exceptional guest experiences. Our mission is to deliver unforgettable stays through our team's dedication and expertise.Job DescriptionWe are seeking a skilled Hotel Guest Experience Ambassador to join our Front Office team at The Mira Hong Kong. As the first point of...
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Community Ambassador
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China WeWork Greater China Full timeAbout the OpportunityAs a community ambassador at WeWork Greater China, you will play a crucial role in creating a vibrant atmosphere in our workspaces. Your enthusiasm and passion for helping others will bring magic to our members' experiences.We are looking for someone with a community heart who can take initiative, understand clients' needs, and maintain...
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Flight Services Coordinator
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Description:In this role, you will be responsible for delivering a seamless airport experience to our passengers. You will act as a brand ambassador, providing exceptional service at various locations within the airport.Key Responsibilities:Deliver a seamless airport experience to our passengers from check-in to boardingProvide efficient and courteous...
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Hospitality Operations Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAt Cathay Pacific Airways Limited, we are committed to delivering exceptional service excellence in our lounges. As the Lounge Duty Manager, you will play a key role in achieving this goal.Company OverviewWe pride ourselves on being one of the world's greatest service brands, and our core brand value proposition is centered around service excellence. To...
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Luxury Lounge Concierge
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Lounge Ambassador.Key ResponsibilitiesProvide World-Class Service: Deliver exceptional service to customers, exceeding their expectations and promoting our brand values.Build Rapport with Customers: Anticipate and initiate conversations with customers to build...
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HK/Macau Brand Ambassador
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Henri Giraud Champagne Asia Full timeThe thought after Champagne house Henri Giraud is looking for a brand ambassador based in Hong Kong, Macau or South China to manage and continue the development of its operations in the area. With dedication to service and cater for prestige hotels and restaurants, wine retail specialists as well as wine lovers and collectors, the brand ambassador will be in...
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Customer Experience Ambassador
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction:We are looking for a talented individual to join our airport services team as a Customer Services Officer. As a key member of our team, you will play a vital role in ensuring our passengers have an exceptional airport experience.Key Responsibilities:Be the brand representative to provide great customer experience at the airportDeliver a...
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Hospitality Ambassador
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full timeOur People-Focused ApproachWe prioritize our colleagues as the driving force behind our success. With over 42,000 team members worldwide, we invest heavily in their learning and development, resulting in industry-leading colleague engagement.Key ResponsibilitiesMaintain a clean and welcoming environment at the Wellness Centre.Ensure optimal inventory levels...
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Hospitality Ambassador
14 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Group Full timeWe're seeking a skilled Guest Services Officer - Food & Beverage to join our F&B team at the Hyatt Group. If you're passionate about delivering exceptional dining experiences, we'd love to hear from you!About the Role:You'll provide top-notch service to restaurant patrons, ensuring a memorable experience.Develop strong relationships with guests by actively...
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Ambassador of Community Engagement
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China WeWork Greater China Full timeJob DescriptionWe are seeking a highly skilled and enthusiastic Ambassador of Community Engagement to join our team at WeWork Greater China. In this role, you will be responsible for fostering a vibrant community atmosphere and providing exceptional service to members.About the Opportunity:This is an exciting opportunity for individuals who are passionate...