Airport Lounge Representative
2 weeks ago
We are seeking a skilled Lounge Ambassador to join our team at Cathay Pacific Airways Limited. As a key member of our customer-facing staff, you will be responsible for delivering an exceptional experience to our guests in the lounge environment.
Key Responsibilities:
- Interact with customers, understanding their needs and preferences to provide tailored assistance.
- Address customer inquiries, handle feedback and complaints, and initiate conversations to build rapport.
- Maintain a clean and organized lounge area, adhering to health and safety standards.
Requirements
- HKCEE/HKDSE or Diploma in Hospitality or Food & Beverage or related disciplines is an advantage.
- Relevant working experience in airport lounge, catering hospitality, fine dining, or similar capacity is an advantage.
- Flexibility to work on shift schedules and overtime if needed.
-
Lounge Operations Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAt Cathay Pacific Airways Limited, we are committed to delivering exceptional service to our premium customers. As a Lounge Duty Manager, you will play a critical role in ensuring that our First and Business class lounges at Hong Kong International Airport exceed our customers' expectations.About the RoleThis is a dynamic and challenging position that...
-
Luxury Lounge Concierge
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Lounge Ambassador.Key ResponsibilitiesProvide World-Class Service: Deliver exceptional service to customers, exceeding their expectations and promoting our brand values.Build Rapport with Customers: Anticipate and initiate conversations with customers to build...
-
Airport Service Representative
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeBecome a vital part of the Cathay Pacific Airways Limited team as an Airport Service Representative! In this exciting role, you will play a crucial part in shaping the travel experience for our esteemed passengers by delivering outstanding service at multiple airport locations.About the RoleThis position offers an opportunity to showcase your excellent...
-
First Class Lounge Supervisor
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Airways Limited is seeking an experienced and skilled professional to join our team as a Lounge Duty Manager. In this role, you will have the opportunity to make a real difference in the lives of our customers by delivering exceptional service and creating memorable experiences in our First and Business class lounges at Hong Kong International...
-
Lounge Service Delivery Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Overview:Cathay Pacific Airways Limited is seeking a dedicated individual to join our team as a Lounge Ambassador. As a key member of our lounge staff, you will be responsible for delivering exceptional customer service and creating memorable experiences for our valued patrons.Responsibilities:Provide top-quality customer service with a focus on...
-
Airport Hospitality Ambassador
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCustomer Experience Expert:Cathay Pacific Airways Limited is seeking a highly skilled and experienced individual to join our team as a Lounge Ambassador. As a key member of our lounge staff, you will be responsible for delivering exceptional customer service and creating memorable experiences for our valued patrons.Main Responsibilities:Deliver outstanding...
-
Airport Service Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany OverviewCathay Pacific Airways Limited is a leading international airline known for its exceptional service and commitment to excellence.Job DescriptionThe Lounge Ambassador plays a critical role in delivering a world-class experience to our customers at the lounge. This involves demonstrating our brand values of 'Thoughtful', 'Progressive' & 'Can-do...
-
Customer Experience Representative
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAbout UsCathay Pacific Airways Limited is a renowned international airline dedicated to providing exceptional service to our customers.Role ProfileThe Lounge Ambassador is responsible for delivering a memorable experience to our customers at the lounge by demonstrating our brand values and providing exceptional service.Key AccountabilitiesProvide Exceptional...
-
Hospitality Operations Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob DescriptionCathay Pacific Airways Limited is a world-class airline seeking an experienced professional to lead our lounge operations.This is an exciting opportunity for a seasoned hospitality expert to join our team and drive exceptional customer experiences in our First and Business class lounges at Hong Kong International Airport.
-
Airport Customer Service Representative
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany Overview:Cathay Pacific Airways Limited is a world-class airline with a strong commitment to delivering exceptional customer service. Our team of dedicated professionals strives to make every journey unforgettable.Job Summary:We are seeking a highly motivated and customer-focused individual to join our airport services team as a Customer Services...
-
IT Technical Support Specialist
20 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Plaza Premium Group Full timeCompany OverviewPlaza Premium Group is a leading airport hospitality provider offering exclusive lounge access, fine dining experiences, and personalized services to travelers worldwide.
-
Premium Hospitality Lead
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Airways Limited is a world-renowned airline that operates with a commitment to service excellence. As a Lounge Duty Manager, you will be part of a team that strives to deliver exceptional customer experiences in our First and Business class lounges at Hong Kong International Airport.About the RoleThis is a key leadership position that requires...
-
Hospitality Operations Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAt Cathay Pacific Airways Limited, we are committed to delivering exceptional service excellence in our lounges. As the Lounge Duty Manager, you will play a key role in achieving this goal.Company OverviewWe pride ourselves on being one of the world's greatest service brands, and our core brand value proposition is centered around service excellence. To...
-
Airline Customer Experience Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Description:In this role, you will play a vital part in ensuring that our customers receive exceptional service at the lounge. This involves demonstrating thoughtfulness, being progressive in your approach, and showcasing a 'can-do spirit' to create memorable experiences for our valued patrons.Key Responsibilities:Deliver top-notch customer service with...
-
Customer Service Representative
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full timeJob Description:About UsAsia Airfreight Terminal Co. Ltd. is a leading air cargo terminal based at Hong Kong International Airport, serving over 60 international airlines with a comprehensive range of quality services.Key Responsibilities:Perform export flight shipment manifesting tasks in accordance with airline requirements.Create accurate flight data and...
-
Customer Service Representative
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany OverviewCathay Pacific Airways Limited is a world-class service brand that offers a unique opportunity to work in a dynamic airport environment.
-
Digital Project Lead
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Plaza Premium Group Full timeAbout Plaza Premium Group:We are a leading airport lounge operator and travel experience provider.As we continue to grow and innovate, we need skilled professionals like you to help us deliver exceptional services to our customers.In this role, you will be responsible for project planning, service delivery management, coordination, implementation, execution,...
-
Sales Educator at HK International Airport
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part timeAbout Us">Lululemon Athletica is a performance apparel company that creates innovative products and experiences to support people in their physical and emotional journeys. Our brand is built on a foundation of inclusivity, diversity, and respect, and we strive to create a workplace culture that reflects these values.">Job Summary">We are seeking a Sales...
-
IT Service Delivery Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Plaza Premium Group Full timeJob Summary:This role requires a highly skilled and experienced professional to lead project planning, service delivery management, coordination, implementation, execution, and completion of specific projects and support digital platform ensuring consistency with company strategy, commitments, and goals.The ideal candidate should have a degree in Information...
-
Customer Experience Ambassador
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole Introduction:We are looking for a talented individual to join our airport services team as a Customer Services Officer. As a key member of our team, you will play a vital role in ensuring our passengers have an exceptional airport experience.Key Responsibilities:Be the brand representative to provide great customer experience at the airportDeliver a...