First Class Lounge Supervisor
6 days ago
Cathay Pacific Airways Limited is seeking an experienced and skilled professional to join our team as a Lounge Duty Manager. In this role, you will have the opportunity to make a real difference in the lives of our customers by delivering exceptional service and creating memorable experiences in our First and Business class lounges at Hong Kong International Airport.
About the RoleThis is a unique opportunity to join a world-renowned airline and be part of a team that is dedicated to service excellence. As the Lounge Duty Manager, you will be responsible for managing the operations of the lounge, including leading the front-of-house team and collaborating with back-of-house teams on operations, food safety, and quality control.
- Lead the front-of-house team to deliver personalized and memorable experiences for premium customers.
- Work with the Lounge Service Delivery Manager and Premium Service Team to develop and implement strategies to enhance the overall lounge experience.
- Supervise food and beverage presentation, quality, and service speed, ensuring hygiene standards and financial procedures comply with company requirements.
- Oversee performance management and development of the front-of-house team, including training, coaching, well-being, grooming, and daily task delegation.
The Lounge Duty Manager will be responsible for:
- Managing the operations of the lounge.
- Leading the front-of-house team.
- Collaborating with back-of-house teams on operations, food safety, and quality control.
- Supervising food and beverage presentation, quality, and service speed.
- Overseeing performance management and development of the front-of-house team.
To be successful in this role, you will need:
- A minimum of 7 years of experience in lounge operations, catering hospitality, fine dining, or similar capacity.
- Strong leadership and people management capabilities with solid supervisory experience.
- Experience in supplier management is an advantage.
- Proficient in spoken and written English, Cantonese, and Putonghua.
- Right to work in Hong Kong and a minimum age of 18.
-
Luxury Lounge Concierge
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Lounge Ambassador.Key ResponsibilitiesProvide World-Class Service: Deliver exceptional service to customers, exceeding their expectations and promoting our brand values.Build Rapport with Customers: Anticipate and initiate conversations with customers to build...
-
Lounge Operations Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAt Cathay Pacific Airways Limited, we are committed to delivering exceptional service to our premium customers. As a Lounge Duty Manager, you will play a critical role in ensuring that our First and Business class lounges at Hong Kong International Airport exceed our customers' expectations.About the RoleThis is a dynamic and challenging position that...
-
Lounge Operations Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Airways Limited is seeking a highly skilled and experienced Lounge Duty Manager to join our team at Hong Kong International Airport.Job DescriptionThe Lounge Duty Manager will be responsible for managing the operations of Cathay's First and Business class lounges, ensuring exceptional service quality and compliance with company standards.The...
-
Airport Lounge Service Executive
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeWe are looking for a highly skilled and experienced Airport Lounge Service Executive to join our team at Hong Kong International Airport.Job DescriptionThe Airport Lounge Service Executive will be responsible for overseeing the operations of Cathay's First and Business class lounges, ensuring exceptional service quality and compliance with company...
-
Lounge Service Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Airways Limited values individuals who possess a genuine passion for delivering exceptional service. We are seeking a skilled and experienced Lounge Ambassador to join our team, who can demonstrate a deep understanding of what it takes to provide world-class service to our customers.About the RoleThis is an exciting opportunity for an...
-
Lounge Service Delivery Specialist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Overview:Cathay Pacific Airways Limited is seeking a dedicated individual to join our team as a Lounge Ambassador. As a key member of our lounge staff, you will be responsible for delivering exceptional customer service and creating memorable experiences for our valued patrons.Responsibilities:Provide top-quality customer service with a focus on...
-
Hospitality Operations Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob DescriptionCathay Pacific Airways Limited is a world-class airline seeking an experienced professional to lead our lounge operations.This is an exciting opportunity for a seasoned hospitality expert to join our team and drive exceptional customer experiences in our First and Business class lounges at Hong Kong International Airport.
-
Luxury Lounge Experience Lead
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeResponsibilitiesLead the front of house team to deliver personalized and memorable experiences for premium customers.Collaborate with back-of-house teams on operations, food safety, and quality control to ensure a world-class lounge experience.Supervise food and beverage presentation, quality, and service speed, ensuring hygiene standards, stock handling,...
-
Luxury Hospitality Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob OverviewCathay Pacific Airways Limited is seeking an experienced and skilled professional to lead the operations of our First and Business class lounges at Hong Kong International Airport. As a key member of our team, you will be responsible for delivering exceptional customer experiences while ensuring seamless lounge operations.
-
Premium Hospitality Lead
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Airways Limited is a world-renowned airline that operates with a commitment to service excellence. As a Lounge Duty Manager, you will be part of a team that strives to deliver exceptional customer experiences in our First and Business class lounges at Hong Kong International Airport.About the RoleThis is a key leadership position that requires...
-
Membership Supervisor
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeMembership Supervisor (Part-time)Apply locations: Hong KongTime type: Part timePosted on: Posted 3 Days AgoJob requisition id: R2634M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in Hong Kong's WestK, we...
-
Membership Supervisor
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeMembership Supervisor (Part-time) Apply locations: Hong Kong Time type: Part time Posted on: Posted 3 Days Ago Job requisition id: R2634 M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in Hong Kong's...
-
Hospitality Operations Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeAt Cathay Pacific Airways Limited, we are committed to delivering exceptional service excellence in our lounges. As the Lounge Duty Manager, you will play a key role in achieving this goal.Company OverviewWe pride ourselves on being one of the world's greatest service brands, and our core brand value proposition is centered around service excellence. To...
-
Airport Service Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany OverviewCathay Pacific Airways Limited is a leading international airline known for its exceptional service and commitment to excellence.Job DescriptionThe Lounge Ambassador plays a critical role in delivering a world-class experience to our customers at the lounge. This involves demonstrating our brand values of 'Thoughtful', 'Progressive' & 'Can-do...
-
Fitness Supervisor Lead
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China HONG KONG INTERNATIONAL SCHOOL Full timeJob DescriptionThe Fitness Centre Supervisor is responsible for overseeing the daily operations of the exercise centre, ensuring supervision, cleanliness, and safety. This includes maintaining a safe environment, inspecting equipment, providing routine upkeep, and reporting issues to facilities management and the Director of Activities & Athletics.The...
-
Supervisor of Sports and Wellness
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China HONG KONG INTERNATIONAL SCHOOL Full timeHONG KONG INTERNATIONAL SCHOOL invites applications for the position of Supervisor of Sports and Wellness. The successful candidate will be responsible for supervising the daily operations of the fitness centre and recreation facilities, as well as developing and implementing sports programs.Key ResponsibilitiesSupervise users to maintain a safe atmosphere...
-
Airline Customer Experience Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Description:In this role, you will play a vital part in ensuring that our customers receive exceptional service at the lounge. This involves demonstrating thoughtfulness, being progressive in your approach, and showcasing a 'can-do spirit' to create memorable experiences for our valued patrons.Key Responsibilities:Deliver top-notch customer service with...
-
Commercial B787 First Officer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Airlines Ltd Full timeHong Kong Airlines Ltd seeks a highly skilled and experienced Commercial B787 First Officer to join our team. As a key member of our crew, you will be responsible for ensuring the safe operation of our B787 aircraft.About UsWe are a dynamic airline with a commitment to providing exceptional service to our passengers. Our experienced team of pilots and crew...
-
Membership Support Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJob Description:M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries.The museum reflects our unique time and place, building on Hong Kong's historic balance of the local and the international to define a distinctive and...
-
Customer Experience Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeAbout UsThe West Kowloon Cultural District Authority is a world-class cultural institution dedicated to creating a vibrant arts and culture scene in Hong Kong. As a Membership Supervisor, you will be part of a dynamic team that fosters creativity, innovation, and community engagement.Job DescriptionYou will be responsible for performing high-quality customer...