Lounge Service Specialist

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

Cathay Pacific Airways Limited values individuals who possess a genuine passion for delivering exceptional service. We are seeking a skilled and experienced Lounge Ambassador to join our team, who can demonstrate a deep understanding of what it takes to provide world-class service to our customers.

About the Role

This is an exciting opportunity for an individual who thrives in a fast-paced environment, can work well under pressure, and possesses excellent communication skills. The Lounge Ambassador will be responsible for interacting with customers, handling customer inquiries, and providing personalized assistance to ensure that every interaction is memorable and exceeds expectations.

Requirements
  • Right to work in Hong Kong.
  • Minimum age of 18.
  • HKCEE/HKDSE or Diploma in Hospitality or Food & Beverage or related disciplines is an advantage.
  • Standard of spoken/written English and Cantonese; Putonghua is an advantage.
  • Relevant working experience in airport lounge, catering hospitality, fine dining, and sizeable luxury hotel or in similar capacity is an advantage.


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Job Overview:Cathay Pacific Airways Limited is seeking a dedicated individual to join our team as a Lounge Ambassador. As a key member of our lounge staff, you will be responsible for delivering exceptional customer service and creating memorable experiences for our valued patrons.Responsibilities:Provide top-quality customer service with a focus on...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    We are looking for a highly skilled and experienced Airport Lounge Service Executive to join our team at Hong Kong International Airport.Job DescriptionThe Airport Lounge Service Executive will be responsible for overseeing the operations of Cathay's First and Business class lounges, ensuring exceptional service quality and compliance with company...

  • Airport Lounge Host

    6 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    At Cathay Pacific Airways Limited, we are committed to delivering exceptional service to our customers. As a key member of our team, the Lounge Ambassador plays a vital role in ensuring that every interaction with our passengers is memorable and exceeds their expectations.About the RoleThe Lounge Ambassador will be responsible for delivering start-of-shift...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Cathay Pacific Airways Limited is seeking a highly skilled and experienced Lounge Duty Manager to join our team at Hong Kong International Airport.Job DescriptionThe Lounge Duty Manager will be responsible for managing the operations of Cathay's First and Business class lounges, ensuring exceptional service quality and compliance with company standards.The...


  • Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full time

    About the role: We believe that Food & Beverage service is a vocation. When Members step into the Carlyle & Co. Bar & Lounge, they are invited to experience an outstanding dining experience which transports them from day to night. You will collaborate with our Bar & Lounge Team to build and develop the restaurant team with empathy, encouragement, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Company Overview:Cathay Pacific Airways Limited is a leading international airline based in Hong Kong, renowned for its commitment to delivering exceptional customer service and exceeding expectations. As a member of our team, you will have the opportunity to be part of a dynamic and inclusive culture that values diversity, innovation, and growth.Job...


  • Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full time

    About Our Team: We are a passionate and driven team at Rosewood Hotel Group, dedicated to delivering exceptional service and creating unforgettable experiences for our members. As a Restaurant Operations Lead, you will be part of a close-knit team that values collaboration, innovation, and excellence.The ideal candidate will be a natural leader, possessing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Cathay Pacific Airways Limited is an equal opportunities employer and is committed to providing a positive and inclusive work environment. As the Lounge Duty Manager, you will have the opportunity to work with a diverse team of professionals who share your passion for delivering exceptional customer service.BenefitsWe offer a comprehensive benefits package,...

  • F&B Service Manager

    2 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full time

    About the Role: We are seeking a seasoned F&B Service Manager to join our team at Rosewood Hotel Group. In this role, you will be responsible for leading the Bar & Lounge Team in delivering exceptional service and creating unforgettable dining experiences for our members.The ideal candidate will have a proven track record in restaurant operations and possess...


  • Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full time

    Job DescriptionThe Guest Relations Officer plays a vital role in creating a positive and memorable experience for our guests. This includes greeting guests upon arrival and departure, handling check-in and check-out procedures, and providing assistance at the club floor counter and lounge. Additionally, the officer will handle guest queries efficiently,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    In this role, you will be responsible for overseeing the day-to-day operations of the lounge, including managing staff, maintaining high levels of customer satisfaction, and ensuring compliance with company standards and policies.ResponsibilitiesThis includes:Managing the front of house team to ensure delivery of exceptional customer service.Maintaining high...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Yip Service Company Limited Full time

    Hong Yip Service Company Limited is hiring a Senior Building Services Specialist to oversee the management and execution of maintenance works for our clients. As a senior member of our team, you will be responsible for leading a team of technicians to carry out routine and emergency repairs and maintenance works.The role involves conducting regular site...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    We are seeking a talented and motivated Lounge Ambassador to join our team at Cathay Pacific Airways Limited. As a key member of our team, you will play a vital role in delivering exceptional service to our customers and exceeding their expectations.About the RoleThe Lounge Ambassador will be responsible for addressing customer inquiries, handling feedback,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full time

    Job DescriptionWe are seeking an energetic and hospitable individual to join our Front Desk team as a Guest Relations Officer.Your primary responsibilities will include greeting guests upon arrival and departure, handling check-in and check-out processes, and providing accurate information to guests upon inquiry.In addition, you will assist at the club floor...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    At Cathay Pacific Airways Limited, we are committed to delivering exceptional service excellence in our lounges. As the Lounge Duty Manager, you will play a key role in achieving this goal.Company OverviewWe pride ourselves on being one of the world's greatest service brands, and our core brand value proposition is centered around service excellence. To...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Job Description:In this role, you will play a vital part in ensuring that our customers receive exceptional service at the lounge. This involves demonstrating thoughtfulness, being progressive in your approach, and showcasing a 'can-do spirit' to create memorable experiences for our valued patrons.Key Responsibilities:Deliver top-notch customer service with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full time

    About the RoleThe Guest Relations Officer is a critical position that requires strong communication and interpersonal skills, as well as a passion for delivering exceptional guest experiences. As a key member of our front office team, you will be responsible for greeting guests upon arrival and departure, handling check-in and check-out procedures, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Job Requirements:We are seeking a highly skilled and dedicated individual to join our team as a Lounge Ambassador. This role requires excellent communication and interpersonal skills, with the ability to provide top-notch service to our customers.Key Skills and Qualifications:Demonstrated experience in customer-facing roles, preferably in the hospitality...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    We are seeking a highly skilled and experienced Premium Hospitality Leader to join our team at Hong Kong International Airport.Key ResponsibilitiesThe Premium Hospitality Leader will be responsible for leading the front-of-house team to deliver exceptional service quality and compliance with company standards.Lead the front-of-house team to ensure lounge...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Customer Experience Expert:Cathay Pacific Airways Limited is seeking a highly skilled and experienced individual to join our team as a Lounge Ambassador. As a key member of our lounge staff, you will be responsible for delivering exceptional customer service and creating memorable experiences for our valued patrons.Main Responsibilities:Deliver outstanding...