Luxury Lounge Experience Lead

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

Cathay Pacific Airways Limited is an equal opportunities employer and is committed to providing a positive and inclusive work environment. As the Lounge Duty Manager, you will have the opportunity to work with a diverse team of professionals who share your passion for delivering exceptional customer service.

Benefits

We offer a comprehensive benefits package, including competitive salary, benefits, and opportunities for career growth and development. Our lounges provide a unique and challenging work environment that will allow you to develop your skills and experience in a dynamic and fast-paced industry.

Job Requirements

To be successful in this role, you will need to possess excellent leadership and people management capabilities, with solid supervisory experience. You will also need to be proficient in spoken and written English, Cantonese, and Putonghua, and have minimum 7 years of experience in lounge operations, catering hospitality, fine dining, sizeable luxury hotel or similar capacity.

Personal Qualities

  • Strong problem-solving, decision-making, and organizing skills.
  • Strong interpersonal skills with flair in delivering service excellence.
  • Flexibility to work on shift schedules including overnight shift.


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