Airport Lounge Service Executive

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

We are looking for a highly skilled and experienced Airport Lounge Service Executive to join our team at Hong Kong International Airport.

Job Description

The Airport Lounge Service Executive will be responsible for overseeing the operations of Cathay's First and Business class lounges, ensuring exceptional service quality and compliance with company standards.

  • Supervise food and beverage presentation, quality, and service speed to ensure high standards are met.
  • Oversee performance management and development of the front-of-house team, including training and coaching.

The ideal candidate will have a strong background in hospitality, excellent leadership and communication skills, and the ability to work effectively in a fast-paced environment.

Requirements

To be successful in this role, you will need:

  • A minimum of 7 years of experience in lounge operations or a similar capacity.
  • Strong leadership and people management capabilities.
  • Excellent problem-solving, decision-making, and organizing skills.
  • Flexibility to work on shift schedules, including overnight shifts.
About Our Culture

Cathay Pacific Airways Limited is a world-renowned airline committed to delivering exceptional service and passenger experiences. As a member of our team, you will have the opportunity to work with a diverse group of professionals and contribute to the success of our business.



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