Airport Operations Director
5 days ago
The selected candidate will be responsible for the strategic leadership of airport ground handling and passenger services activities, ensuring alignment with changing customer needs and industry technological advancements.
Key Responsibilities include:
- Providing leadership to the ground operations team through clear communication and motivating large teams to achieve performance metrics.
- Leading and managing ramp, cargo, baggage, load control, service control, flight dispatch, passenger services, and transport services teams' activities to meet operational KPIs.
- Improving and driving operational performance by enhancing service levels and productivity to meet company targets and optimizing staff deployment.
- Developing, implementing, and managing operational workplace safety, security, and environmental policies, ensuring compliance with applicable regulations.
- Investigating operational incidents and complaints thoroughly and developing mitigation plans.
- Determining training needs and reinforcing training programs to ensure high excellence in safety and customer service.
- Collaborating with authorities and other departments to achieve a safe and secure working environment.
Requirements: University graduate in related discipline. Minimum 15-year experience in aviation industry including 10 years of management experience and 5 years at a major ground handling company. Excellent execution, communication, and interpersonal skills. Strong business acumen and negotiation capabilities. Valid driver's license.
We offer a competitive remuneration package and a full range of benefits. Interested candidates should submit their resume with current and expected salary to the Talent Acquisition Team.
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