Airport Customer Experience Specialist
6 days ago
Cathay Pacific Airways Limited is a world-class service brand that prides itself on delivering exceptional customer experiences. As a Customer Services Officer, you will be the face of our airline, interacting with passengers from diverse cultures and backgrounds.
Key Responsibilities- Represent the Cathay Pacific brand at airport locations, providing great customer service to ensure seamless travel experiences for our passengers.
- Assist with behind-the-scenes operations tasks to support efficient airport operations.
- Deliver excellent customer service at check-in counters, departure and arrival areas, and other designated locations.
- Minimum age of 18 years old.
- High school graduate or above.
- Good command of spoken English, with proficiency in Cantonese and Putonghua being an advantage.
- Flexibility to work on shift schedules, including overnight, weekend, and public holidays.
- Customer service-oriented attitude and strong communication skills.
- Be part of a world-class service brand that values diversity and inclusivity.
- World-class training and structured career progression opportunities.
- A safe and collaborative working environment.
- Extensive medical coverage and insurance scheme.
- Discounted travel across many airlines for you and your family.
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Airport Experience Ambassador
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