Airport Operations Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

About the Role

Cathay Pacific Airways Limited is seeking a skilled and experienced individual to join our team as a Hub Operations Lead. This role plays a vital part in ensuring the smooth operation of Hong Kong International Airport (HKIA) ground handling activities.

Main Responsibilities

  • Monitor ground handling activities, including loading, fueling, catering, security, and safety rules compliance before dispatching Cathay's flights.
  • Disseminate flight and operations information to internal and external operations parties.
  • Act as the key coordination point with the Integrated Operations Centre (IOC) regarding flight operations issues and coordinate with respective Control Offices to facilitate the running of HKIA ground handling operations.
  • Coordinate daily operations with key stakeholders and Airport Authority (AA) in the Integrated Airport Centre (IAC) to ensure a smooth passenger journey.
  • Monitor and communicate with service providers to review performance for improvement.
  • Monitor online connection of inbound flights to ensure a smooth transfer experience.
  • Carry out Continuous Monitoring Inspection (CMI) to ensure safe operations that meet expected service levels.

Requirements

  • Right to work in Hong Kong.
  • Minimum age of 18.
  • Good command of spoken and written English.
  • Good interpersonal and communication skills.
  • Proficiency in PC operation.
  • Strong analytical and problem-solving skills.


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