Customer Experience Manager

The JW Marriott Hotel Hong Kong is seeking a skilled Customer Experience Manager to join our team. This role involves delivering exceptional service to Marriott Bonvoy members and fostering their loyalty to the JW Marriott brand.As a Customer Experience Manager, you will be responsible for managing guest interactions, resolving issues, and creating...

At Regnology Group GmbH, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for driving customer loyalty and retention by creating visibility of our customer experience across the client 'customer journey'. You will act as a client advocate, gathering and maintaining data...

Overview:DBS Bank's Consumer Banking Group offers a dynamic environment that supports employee development and recognises achievements. The successful candidate will contribute to delivering exceptional customer experiences through effective management of branch operations.Job Description:As the leading bank in Asia, DBS Consumer Banking Group is poised to...

The Customer Services Manager plays a pivotal role in supervising the daily operation of our hotline team. This involves providing high-quality and timely services to customers, both internal and external, across various distribution channels.This position requires a strong leader who can assist in initiatives aligned with the company's strategic development...

Company Overview:Merkle, a leading customer experience transformation partner to Fortune 1000 companies, is dedicated to enhancing brand loyalty and competitive advantage through exceptional customer experiences. With a global workforce exceeding 14,000 professionals, Merkle drives hyper-personalization and digital transformation for clients across multiple...

Job DescriptionThe Mass Transit Railway is seeking a highly skilled Senior Customer Care Representative to join our team. As a key member of our customer service department, you will be responsible for handling customer enquiries, complaints, and escalated cases via our hotline.ResponsibilitiesProvide exceptional customer service through effective...

Job OverviewWe are seeking a highly experienced professional to lead our customer service operations.The ideal candidate will possess a strong background in customer service management, preferably in the insurance or banking industry.Responsibilities include:Developing and implementing strategies to improve customer satisfaction and loyalty.Managing a team...

About UsThe West Kowloon Cultural District Authority is a world-class cultural institution dedicated to creating a vibrant arts and culture scene in Hong Kong. As a Membership Supervisor, you will be part of a dynamic team that fosters creativity, innovation, and community engagement.Job DescriptionYou will be responsible for performing high-quality customer...

Job OverviewDBS Bank (Hong Kong) Limited is a leading financial institution that provides corporate customers with a full range of commercial banking products and services. As a Senior Manager Customer Experience, you will play a crucial role in fostering business development and ensuring delivery of quality customer experience to IBG customers.About the...

We are looking for a seasoned professional to take on the role of Senior Manager for Customer Experience at International Executive Service Corps. This key position will be responsible for leading our customer service team and driving business results through effective customer engagement and support.Main Responsibilities:Develop and implement strategies to...

Crypto.com is a leading digital asset exchange that requires a skilled Crm MarTech Project Manager to oversee the implementation of customer data platforms (CDP) across retention, acquisition, experimentation, and data visualization tools. The successful candidate will work closely with cross-functional teams to enhance customer experience and retention...

About UsHang Seng Bank Limited is committed to delivering exceptional service excellence. Our people are our most valuable asset, and we continually strive to enhance our performance for customers while providing best-in-class products and services.We seek talented professionals who share our commitment to excellence and are passionate about delivering...

At Bank Of China (Hong Kong) Limited, we are seeking a Customer Service Specialist to join our team.About the RoleThis role is responsible for providing exceptional customer service to meet and exceed customer expectations.Main ResponsibilitiesGreet customers in a timely and friendly manner, assist with inquiries, and promote a positive customer...

We are seeking a seasoned professional to join our team as the Customer Experience Lead. As a key member of our leadership team, you will play a critical role in shaping our customer experience strategy and driving business growth.About the Role:Developing and implementing customer experience strategies that drive business outcomes and customer...

Our TeamWe are seeking a Customer Experience Leader to join our team. As a key member of our centre management team, you will be responsible for developing and implementing strategies to enhance customer experience and drive business growth.Key ResponsibilitiesDevelop and implement strategies to enhance customer experience and drive business...

About Hang Seng Bank LimitedHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and dedicated to providing best-in-class products and services to its customers.Our Commitment to ExcellenceWe strive to attract high-calibre talent by offering a dynamic working environment, good career development...

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good...

Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...

Job OverviewThis is an exciting opportunity to work with HSBC's Wealth and Personal Banking division, which helps deliver on the company's purpose of opening up a world of opportunity. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.Key ResponsibilitiesEnhance...

OverviewThe British Council is seeking a highly skilled Customer Management Executive to join their team in Hong Kong. This role will be responsible for delivering exceptional customer service experiences, ensuring high quality and efficiency in all interactions.