Senior Manager Customer Experience

The Customer Services Manager plays a pivotal role in supervising the daily operation of our hotline team. This involves providing high-quality and timely services to customers, both internal and external, across various distribution channels.This position requires a strong leader who can assist in initiatives aligned with the company's strategic development...

Job DescriptionThe Mass Transit Railway is seeking a highly skilled Senior Customer Care Representative to join our team. As a key member of our customer service department, you will be responsible for handling customer enquiries, complaints, and escalated cases via our hotline.ResponsibilitiesProvide exceptional customer service through effective...

**Growth and Development**At DBS Bank, we believe in fostering a culture of continuous learning and growth. Our Technology and Operations team is committed to empowering employees to reach their full potential, and we're seeking a talented individual to join us.Job TitleWe are recruiting a Senior Customer Service Executive to lead and develop high-performing...

We are looking for an experienced Senior Customer Care Representative to join our team at Mass Transit Railway.About the RoleThe successful candidate will be responsible for handling customer enquiries, complaints, and escalated cases via the MTR hotline. They will also provide training, offer advice and support to team members, monitor daily hotline duties,...

We are seeking a highly skilled Customer Experience Manager to join our team at Gaw Capital Asset Management. As a key member of our marketing department, you will be responsible for developing and executing customer-centric strategies that drive business growth and increase customer satisfaction.About the Role:Develop and execute comprehensive customer...

About UsThe Bank of China is a leading financial institution with a long history of providing exceptional service to our customers. We are committed to delivering high-quality results and improving customer satisfaction.Our TeamWe are seeking a Senior Quality Assurance Manager to join our team at the Bank of China. As a key member of our organization, you...

We are seeking a seasoned professional to join our team as the Customer Experience Lead. As a key member of our leadership team, you will play a critical role in shaping our customer experience strategy and driving business growth.About the Role:Developing and implementing customer experience strategies that drive business outcomes and customer...

At Regnology Group GmbH, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for driving customer loyalty and retention by creating visibility of our customer experience across the client 'customer journey'. You will act as a client advocate, gathering and maintaining data...

Overview:DBS Bank's Consumer Banking Group offers a dynamic environment that supports employee development and recognises achievements. The successful candidate will contribute to delivering exceptional customer experiences through effective management of branch operations.Job Description:As the leading bank in Asia, DBS Consumer Banking Group is poised to...

Company Overview:Merkle, a leading customer experience transformation partner to Fortune 1000 companies, is dedicated to enhancing brand loyalty and competitive advantage through exceptional customer experiences. With a global workforce exceeding 14,000 professionals, Merkle drives hyper-personalization and digital transformation for clients across multiple...

About the PositionWe are seeking an experienced Senior Customer Success Engineer to join our team at Dynatrace. As a key member of our account team, you will work closely with customers to define their strategic roadmaps and provide guidance on achieving their desired business outcomes.As a trusted advisor, you will have a deep understanding of our...

Job OverviewWe are seeking a highly experienced professional to lead our customer service operations.The ideal candidate will possess a strong background in customer service management, preferably in the insurance or banking industry.Responsibilities include:Developing and implementing strategies to improve customer satisfaction and loyalty.Managing a team...

Job Description:JPC Corporation seeks a seasoned professional to fill the role of ASST CUSTOMER SERVICE MANAGER. In this position, you will be responsible for managing strong customer relationships through effective communication and relationship-building strategies. Your primary objectives will be to ensure seamless contract management, optimize rental...

About High-Impact Careers at HSBCWe are seeking a highly skilled professional to join our team as a Customer Relations Deputy Director.Ours is a dynamic and innovative workplace, offering a world of opportunities to develop your career in a high-profile business segment.We empower our team of high-performing individuals to build skills, explore new...

About UsThe West Kowloon Cultural District Authority is a world-class cultural institution dedicated to creating a vibrant arts and culture scene in Hong Kong. As a Membership Supervisor, you will be part of a dynamic team that fosters creativity, innovation, and community engagement.Job DescriptionYou will be responsible for performing high-quality customer...

Job RequirementsTo be successful in this role, you will need to have a strong background in marketing and sales, with a proven track record of driving business growth and achieving revenue targets. You will also need to have excellent leadership and communication skills, with the ability to motivate and direct a team of marketing professionals.About the...

The RoleYou will be responsible for shaping the strategy and vision for underwriting and claims enhancement, using data-driven insights to ensure risk management and customer perspectives are considered. You will work closely with senior executives and functional teams to develop fresh ideas and solutions that meet and exceed strategic...

Crypto.com is a leading digital asset exchange that requires a skilled Crm MarTech Project Manager to oversee the implementation of customer data platforms (CDP) across retention, acquisition, experimentation, and data visualization tools. The successful candidate will work closely with cross-functional teams to enhance customer experience and retention...

About UsWe are an equal opportunity employer, committed to providing a diverse and inclusive workplace. We value candidates from all backgrounds and encourage applications from qualified individuals.Job DescriptionThis exciting opportunity as a Lifestyle Concierge will allow you to work with high-end clients and make a real difference in their lives. You...

About UsHang Seng Bank Limited is committed to delivering exceptional service excellence. Our people are our most valuable asset, and we continually strive to enhance our performance for customers while providing best-in-class products and services.We seek talented professionals who share our commitment to excellence and are passionate about delivering...