Customer Experience Strategist
2 weeks ago
You will be responsible for shaping the strategy and vision for underwriting and claims enhancement, using data-driven insights to ensure risk management and customer perspectives are considered. You will work closely with senior executives and functional teams to develop fresh ideas and solutions that meet and exceed strategic KPIs.
Responsibilities- Develop and implement market-leading underwriting and claims strategies aligned to FWD's overall vision and strategy.
- Leverage data analytics to track performance, identify problems, and source solutions.
- Collaborate with high-performing teams to integrate diverse needs and perspectives.
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Customer Experience Strategist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeWe are looking for a Customer Experience Strategist to join our Consumer Banking Group. As a market leader in consumer banking, we offer a full spectrum of products and services to assist our customers at every life stage.The ideal candidate will have a proven track record of driving change management in a cross-functional organization, with a strong...
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Customer Journey Strategist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Financial Full timeJob Title: Customer Journey StrategistThe Customer Journey Strategist will lead the development and execution of customer journey strategies at Sun Life, focusing on designing and implementing customer journeys.Main Objectives:Create customer-centric experiences by applying in-depth knowledge of customer lifecycle management.Develop and execute customer...
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Customer Success Strategist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full timeBusiness Development OpportunityJC Executive Search is seeking a Customer Success Strategist to join our team. As a key member of our business development team, you will be responsible for developing and implementing strategies to drive business growth through key customer relationships.About the RoleResponsible for managing high-value customer relationships...
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Customer Experience Strategist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China dentsu Full timeMerkle, a leading customer experience transformation partner to Fortune 1000 companies, empowers brands to enhance their competitive advantage through exceptional customer experiences.We are seeking a dynamic CX Solution Consultant/Manager to join our Hong Kong team as we expand to meet the rising demand for outcome-driven customer experience management...
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Customer Success Strategist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full timeAt LinkedIn, we're committed to empowering professionals and businesses through our products and services. We're seeking a skilled Customer Success Strategist to partner with our customers and help them achieve their business objectives.The ideal candidate will have a strong understanding of customer success principles and be able to develop strategies that...
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Digital Experience Content Strategist
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob DescriptionWe are seeking a highly skilled Digital Experience Content Strategist to join our team at Bank of China (Hong Kong) Limited.About the RoleThis is an exciting opportunity to work with a talented group of professionals who are passionate about creating exceptional digital experiences for our customers.As a Digital Experience Content Strategist,...
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Customer Experience Strategist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China S&P Global, Inc. Full timeAbout the RoleWe are seeking a highly motivated and results-driven individual to fill the role of Cross-Functional Team Member. As a key member of our team, you will be responsible for driving business growth and customer retention through effective collaboration with various stakeholders.The ideal candidate will have a strong understanding of industry...
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User Experience Strategist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Synpulse8 Full timeJob Description:We are seeking a highly skilled User Experience Strategist to spearhead user experience initiatives across diverse project categories within the financial services sector. As a key member of our team, you will be responsible for coordinating and conducting workshops, leveraging the expertise of the design team for...
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User Experience Writer Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeJob Overview:We are looking for a talented Digital Content Strategist to join our team at the Bank of China. As a digital content strategist, you will be responsible for creating engaging and effective content that enhances the user experience.About the Role:This is an excellent opportunity for a motivated and creative individual to work closely with...
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Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time**Job Summary:**We are seeking a skilled Digital Content Strategist to join our team at Bank Of China (Hong Kong) Limited. As a UX Writer, you will play a crucial role in crafting intuitive and engaging content across our digital products.About Us:Bank of China (Hong Kong) Limited is one of the largest foreign banks in Hong Kong, with a rich history dating...
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Digital Transformation Strategist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full timeAbout ChubbWe are a leading global insurance provider seeking a highly skilled Digital Transformation Strategist to drive the successful transformation of our products, customer experience, and internal operations.
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Senior Brand Strategist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full timeAbout the JobWe are looking for an experienced Senior Brand Strategist to join our team. As a Senior Brand Strategist, you will be responsible for leading the development of our brand strategy and ensuring consistency across all touchpoints.Key ResponsibilitiesDevelop and implement brand strategies to drive business growth.Lead cross-functional teams to...
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Actuarial Capital Strategist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full timeAbout AIA International Limited AIA International Limited is committed to creating a healthier, more sustainable future for everyone. We're looking for an Actuarial Capital Strategist to join our team. This is a unique opportunity to work with us and make a difference in the lives of our customers and the community. The Role As an Actuarial Capital...
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Business Development Strategist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia, Limited (BEA) Full timeJob Title: Business Development StrategistAbout the RoleWe are seeking a highly motivated and experienced Business Development Strategist to join our team at The Bank of East Asia, Limited (BEA). As a key member of our marketing team, you will be responsible for formulating strategies and marketing plans to drive new card targets and achieve business...
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Brand Experience Leader
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Full timeWe're looking for a highly motivated and experienced Events Experience Strategist to join our team at Lululemon Athletica. In this role, you'll be responsible for developing and executing dynamic brand events and experiences that connect our guests with our products and services.About This OpportunityThis is a fantastic opportunity to join a dynamic and...
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Customer Experience Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Gaw Capital Full timeWe are seeking a highly skilled Customer Experience Manager to join our team at Gaw Capital Asset Management. As a key member of our marketing department, you will be responsible for developing and executing customer-centric strategies that drive business growth and increase customer satisfaction.About the Role:Develop and execute comprehensive customer...
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Customer Experience Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Regnology Group GmbH Full timeAt Regnology Group GmbH, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for driving customer loyalty and retention by creating visibility of our customer experience across the client 'customer journey'. You will act as a client advocate, gathering and maintaining data...
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Client Acquisition Strategist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China BitMart | 7 YEARS S7RONG Full timeWe are looking for a talented Client Acquisition Strategist to join our team at BitMart. As a key member of our business development team, you will be responsible for researching and developing new client acquisition methods and building relationships with existing customers.Main Duties:Research and develop new client acquisition methodsBuild and maintain...
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Customer Experience Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JW Marriott Hotel Hong Kong Full timeThe JW Marriott Hotel Hong Kong is seeking a skilled Customer Experience Manager to join our team. This role involves delivering exceptional service to Marriott Bonvoy members and fostering their loyalty to the JW Marriott brand.As a Customer Experience Manager, you will be responsible for managing guest interactions, resolving issues, and creating...
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Customer Experience Lead
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeWe are seeking a seasoned professional to join our team as the Customer Experience Lead. As a key member of our leadership team, you will play a critical role in shaping our customer experience strategy and driving business growth.About the Role:Developing and implementing customer experience strategies that drive business outcomes and customer...