Customer Experience Manager

We are seeking a highly skilled Customer Experience Manager to join our team at Gaw Capital Asset Management. As a key member of our marketing department, you will be responsible for developing and executing customer-centric strategies that drive business growth and increase customer satisfaction.About the Role:Develop and execute comprehensive customer...

The JW Marriott Hotel Hong Kong is seeking a skilled Customer Experience Manager to join our team. This role involves delivering exceptional service to Marriott Bonvoy members and fostering their loyalty to the JW Marriott brand.As a Customer Experience Manager, you will be responsible for managing guest interactions, resolving issues, and creating...

At Regnology Group GmbH, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for driving customer loyalty and retention by creating visibility of our customer experience across the client 'customer journey'. You will act as a client advocate, gathering and maintaining data...

Job Overview:The Customer Experience Manager will be responsible for providing quality customer services, including handling enquiries and complaints via various channels. This role requires strong problem-solving skills, attention to detail, and the ability to work effectively in a team.

Job OverviewWe are seeking a highly experienced professional to lead our customer service operations.The ideal candidate will possess a strong background in customer service management, preferably in the insurance or banking industry.Responsibilities include:Developing and implementing strategies to improve customer satisfaction and loyalty.Managing a team...

About UsThe West Kowloon Cultural District Authority is a world-class cultural institution dedicated to creating a vibrant arts and culture scene in Hong Kong. As a Membership Supervisor, you will be part of a dynamic team that fosters creativity, innovation, and community engagement.Job DescriptionYou will be responsible for performing high-quality customer...

Job OverviewDBS Bank (Hong Kong) Limited is a leading financial institution that provides corporate customers with a full range of commercial banking products and services. As a Senior Manager Customer Experience, you will play a crucial role in fostering business development and ensuring delivery of quality customer experience to IBG customers.About the...

We are looking for a seasoned professional to take on the role of Senior Manager for Customer Experience at International Executive Service Corps. This key position will be responsible for leading our customer service team and driving business results through effective customer engagement and support.Main Responsibilities:Develop and implement strategies to...

About UsHang Seng Bank Limited is committed to delivering exceptional service excellence. Our people are our most valuable asset, and we continually strive to enhance our performance for customers while providing best-in-class products and services.We seek talented professionals who share our commitment to excellence and are passionate about delivering...

We are seeking a seasoned professional to join our team as the Customer Experience Lead. As a key member of our leadership team, you will play a critical role in shaping our customer experience strategy and driving business growth.About the Role:Developing and implementing customer experience strategies that drive business outcomes and customer...

Our TeamWe are seeking a Customer Experience Leader to join our team. As a key member of our centre management team, you will be responsible for developing and implementing strategies to enhance customer experience and drive business growth.Key ResponsibilitiesDevelop and implement strategies to enhance customer experience and drive business...

Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...

Key ResponsibilitiesThe successful candidate will be responsible for:Delivering exceptional customer experiences through collaborative work with internal and customer-facing teams.Driving product adoption and delivery of value through proactive alignment of customer objectives with Zscaler's solutions.Nurturing strategic relationships with customer...

Job OverviewThis is an exciting opportunity to work with HSBC's Wealth and Personal Banking division, which helps deliver on the company's purpose of opening up a world of opportunity. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.Key ResponsibilitiesEnhance...

Merkle, a leading customer experience transformation partner to Fortune 1000 companies, empowers brands to enhance their competitive advantage through exceptional customer experiences.We are seeking a dynamic CX Solution Consultant/Manager to join our Hong Kong team as we expand to meet the rising demand for outcome-driven customer experience management...

OverviewThe British Council is seeking a highly skilled Customer Management Executive to join their team in Hong Kong. This role will be responsible for delivering exceptional customer service experiences, ensuring high quality and efficiency in all interactions.

Job Summary:The Mass Transit Railway is seeking a skilled Customer Engagement Officer to join our team. As a key member of our Customer Caring and Engagement team, you will be responsible for managing the operations and logistics of customer service activities.Key Responsibilities:Manage the operations and logistics of customer service activities and...

We are seeking a highly motivated and detail-oriented individual to fill the role of Customer Services Officer at BOC Group Life Assurance Company Limited.Key Responsibilities:Handle enquiries and feedback from customers and bank representatives.Deliver quality customer service by providing timely and effective responses to customer queries.Work...

We are looking for a Customer Experience Strategist to join our Consumer Banking Group. As a market leader in consumer banking, we offer a full spectrum of products and services to assist our customers at every life stage.The ideal candidate will have a proven track record of driving change management in a cross-functional organization, with a strong...

DBS Bank is the leading bank in Asia, providing a wide range of financial solutions to help customers realise their dreams and ambitions.As a market leader in consumer banking, DBS has a comprehensive suite of products and services that cater to various aspects of customers' lives.Key Responsibilities:Assist the Customer Service Manager in overseeing...