Digital Customer Experience Manager
2 weeks ago
In this role, you will be responsible for analysing customer data insights to inform campaigns and initiatives. You will lead the overall CRM function, overseeing project development from start to completion. This includes interfacing with development teams, estimating work efforts, defining milestones, and managing resources. Effective communication of project status, potential bottlenecks, and key deliverables to both internal and external stakeholders is essential.
The ideal candidate has hands-on experience of CDPs in a growth capacity, proficient in API requirements, liquid scripting, and SQL. They should also be able to translate CRM requirements into PRDs, utilize project management tools and methodologies, and possess intrinsic motivation with a can-do attitude.
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Hong Kong, Central and Western District, Hong Kong SAR China AsiaPac Digital Full timeGet AI-powered advice on this job and more exclusive features.About UsFounded in 1996, AsiaPac/AdTech Innovation stands as a pioneering force in the digital marketing landscape across Asia. With over 25 years of industry expertise, we have established ourselves as a trusted partner for businesses seeking to navigate the complexities of the digital realm. Our...
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Digital Marketing Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AsiaPac Digital Full timeAbout UsAsiaPac Digital is a pioneering force in the digital marketing landscape across Asia, established in 1996. With over 25 years of industry expertise, we have built a reputation as a trusted partner for businesses seeking to navigate the complexities of the digital realm.We specialize in performance-driven digital marketing solutions, offering a...
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Digital Experience Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeFor US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: DEX - Digital Experience Hong Kong Special Administrative Region of China Cathay Pacific Application Deadline04 Apr 2025 Role Introduction Reports to: Head of...
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Customer Experience Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China dentsu Full timeCompany Overview:Merkle, a leading customer experience transformation partner to Fortune 1000 companies, is dedicated to enhancing brand loyalty and competitive advantage through exceptional customer experiences. With a global workforce exceeding 14,000 professionals, Merkle drives hyper-personalization and digital transformation for clients across multiple...
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Digital Asset Expansion Specialist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China First Digital Full timeAt First Digital, we are redefining the landscape of digital assets. As a Digital Asset Expansion Specialist, you will drive our growth strategy, forge strategic partnerships, and expand our market presence globally.This role is perfect for a highly motivated, results-driven leader with deep experience in crypto, blockchain, and fintech. You will lead...
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Senior Manager Customer Experience
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeJob OverviewDBS Bank (Hong Kong) Limited is a leading financial institution that provides corporate customers with a full range of commercial banking products and services. As a Senior Manager Customer Experience, you will play a crucial role in fostering business development and ensuring delivery of quality customer experience to IBG customers.About the...
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Customer Experience Associate
15 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeAbout HSBCAt HSBC, we help our customers unlock new opportunities by providing them with borderless banking and world-class wealth management. Our Wealth and Personal Banking team supports individuals, families, business owners, investors, and entrepreneurs, offering a range of financial services to meet their needs.Main ResponsibilitiesProvide quality...
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Digital Experience Portfolio Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Airways Limited is a world-renowned airline that prides itself on providing exceptional customer experiences. As the Digital Experience Portfolio Analyst, you will play a crucial role in driving strategic alignment and optimizing resource allocation across our digital initiatives.Key ResponsibilitiesMaintain accurate portfolio roadmaps and...
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Digital Experience Strategist
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany Overview:Cathay Pacific Airways Limited is a world-renowned airline with a strong commitment to providing exceptional digital experiences for its customers. As a leader in the aviation industry, we strive to deliver seamless and intuitive interactions across all touchpoints.Job Description:We are seeking a skilled Digital Experience Portfolio Analyst...
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Customer Experience Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Gaw Capital Full timeWe are seeking a highly skilled Customer Experience Manager to join our team at Gaw Capital Asset Management. As a key member of our marketing department, you will be responsible for developing and executing customer-centric strategies that drive business growth and increase customer satisfaction.About the Role:Develop and execute comprehensive customer...
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VP (Customer Experience)
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeBusiness Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...
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Digital Innovation Strategist
15 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China IMS Digital Ventures Full timeAbout IMS Digital VenturesWe're driven by a shared purpose: to creatively solve the world's most pressing challenges through cutting-edge technology.We're industry-agnostic and mission-first, partnering with visionary founders to co-build, invest in, and scale transformative businesses.From AI and blockchain to SaaS and e-commerce, we bring commercial...
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Digital Experience Analyst
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeFor US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: DEX - Digital Experience Hong Kong Special Administrative Region of China Cathay Pacific Application Deadline: 04 Apr 2025 Role Introduction Reports to: Head...
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Digital Strategy Consultant
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China IMS Digital Ventures Full timeAbout IMS Digital Ventures At IMS Digital Ventures, we're driven by a shared purpose: to creatively solve the world's most pressing challenges through technology. We are industry-agnostic and mission-first, partnering with visionary founders to co-build, invest in, and scale transformative businesses. From AI and blockchain to SaaS and e-commerce, we bring...
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Digital Experience Portfolio Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob Description:Cathay Pacific Airways Limited is seeking a highly skilled Digital Experience Portfolio Manager to join our team. As a key member of our Digital Experience Department (DEX), you will play a crucial role in driving strategic alignment and optimizing resource allocation through holistic management of our digital product portfolio.Key...
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Digital Experience Content Strategist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob DescriptionWe are seeking a highly skilled Digital Experience Content Strategist to join our team at Bank of China (Hong Kong) Limited.About the RoleThis is an exciting opportunity to work with a talented group of professionals who are passionate about creating exceptional digital experiences for our customers.As a Digital Experience Content Strategist,...
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Portfolio Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob DescriptionWe are seeking a highly skilled Digital Experience Portfolio Manager to join our team. The successful candidate will be responsible for driving strategic alignment and optimizing resource allocation through holistic management of our digital product portfolio.Drive strategic alignment and optimize resource allocation through holistic...
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Digital Experience Portfolio Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob DescriptionThe successful candidate will be responsible for driving strategic alignment and optimizing resource allocation through holistic management of the digital product portfolio.Key Responsibilities:Drive strategic alignment and optimize resource allocation through holistic management of the digital product portfolio.Maintain portfolio roadmaps,...
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Customer Experience Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Regnology Group GmbH Full timeAt Regnology Group GmbH, we are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for driving customer loyalty and retention by creating visibility of our customer experience across the client 'customer journey'. You will act as a client advocate, gathering and maintaining data...
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Customer Experience Manager
11 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full timeOverview:DBS Bank's Consumer Banking Group offers a dynamic environment that supports employee development and recognises achievements. The successful candidate will contribute to delivering exceptional customer experiences through effective management of branch operations.Job Description:As the leading bank in Asia, DBS Consumer Banking Group is poised to...