Digital Experience Analyst

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at:

  • DEX - Digital Experience
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific
  • Application Deadline: 04 Apr 2025
Role Introduction

Reports to: Head of Digital Experience – Portfolio Manager

This role is part of our Digital Experience Department (DEX), which is dedicated to providing our customers with exceptional digital experiences that are seamlessly integrated into our brand.

As the Digital Experience Portfolio Analyst, you will support the team in driving strategic alignment and optimizing resource allocation. You will also assist in maintaining portfolio roadmaps, managing dependencies, and tracking performance metrics. By providing analytical support and facilitating portfolio planning sessions, you will help ensure informed decision-making and continuous improvement in digital initiatives.

Key Responsibilities
  • Assist in maintaining portfolio roadmaps and managing dependencies
  • Support the tracking and reporting of performance metrics
  • Provide analytical support for portfolio planning sessions
  • Collaborate with various teams to gather and analyze data
  • Help prepare materials for communications and learning sessions
  • Support the implementation of prioritization frameworks
  • Promote lean-agile mindset and agile principles in the company
Requirements
  • Bachelor's degree in Business, Engineering, or a related field
  • Minimum of 3 years of relevant experience in product management or a related field
  • Experienced with Product Operating Models and Agile Delivery Frameworks
  • Strong analytical and problem-solving skills
  • Ability to manage multiple tasks and stakeholders
  • Experienced in supporting training, mentoring and coaching
  • Self-motivated, active listener, able to share ideas, takes initiative to solve problems proactively and is willing to give extra effort to get the job done
  • Strong change agent with good interpersonal skills
  • Mobile and willing to work outside of your comfort zone
  • Proficiency in spoken and written English; Cantonese or Mandarin will be an advantage

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

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