myGwork - LGBTQ+ Business Community | Customer Success Associate
3 weeks ago
Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences.
As a Customer Success Associate in Employee Platforms, you support customers in their journey toward achieving their desired outcomes. Work closely with the Customer Success team and other cross-functional groups to ensure a seamless customer experience while gaining the skills you need to grow within your role.
Job responsibilities
- Helps execute product adoption, expansion, and retention activities to support a healthy customer base
- Attends and participates in regular meetings while keeping thorough notes to ensure accountability for customers
- Investigates and resolves customer issues in a timely and efficient manner
- Tracks and analyzes key metrics to measure customer success
- Provides help support to customers on their queries related to technology, workplace, and HR queries
Required qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise in customer success or a relevant domain area
- Strong verbal and written communication skills and presentation skills
- Comfortable using technology with a willingness to learn new technological skills, programs, and tools
- Demonstrated analytical skills and critical thinking ability
-
hong kong, Hong Kong SAR China myGwork - LGBTQ+ Business Community Full timeIf you are passionate and driven to set and achieve challenging goals, you have found the right team. As an Analyst in the Equity Research team, you will leverage advanced tools, models, and data to provide clients with original and actionable insights, reports, commentaries, and strategies. Our team is dedicated to delivering first-class research, which is...
-
hong kong, Hong Kong SAR China myGwork - LGBTQ+ Business Community Full timeAt J.P. Morgan, we are committed to delivering exceptional client service and innovation. As an Executive Director in our Equities Tech Specialist Sales team, you will have the opportunity to shape the future of our client relationships. Join us in Hong Kong to be part of a dynamic team that values market insight, idea generation and client engagement. J.P....
-
Customer Success Associate
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full timeOctus, a leading global provider of credit intelligence, data, and analytics, is committed to delivering exceptional client experiences. As we continue to drive innovation in the financial industry, we seek a talented Customer Success Associate to join our team.We offer a competitive salary of $80,000 - $110,000 per year, depending on experience.Job...
-
hong kong, Hong Kong SAR China Procurement Success Summit Full timeExpand overseas sponsor resources in alignment with the strategic goals of Procurement Success Summit, particularly targeting suppliers and service providers related to global procurement executives. Develop potential clients through various methods such as phone calls, emails, and video conferences, overseeing the entire sales process from business...
-
Customer Success Manager
5 months ago
Hong Kong, Hong Kong SAR China EasyView Full time1、Manage a portfolio of institutional clients, providing tailored support to ensure their success with our products and services. Develop and implement customer success strategies that enhance client retention, expansion, and overall satisfaction. Collaborate with cross-functional teams to address client needs, identify upselling opportunities, and drive...
-
TransUnion | Customer Success Manager
3 days ago
hong kong, Hong Kong SAR China TransUnion Full timeTransUnion's Job Applicant Privacy Notice What We'll Bring: At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors,...
-
Customer Success Consultant
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeJob Overview: As a Customer Success Consultant at Classy Wheeler Limited, you will play a pivotal role in delivering exceptional pre-sales support to our clients. Your primary responsibility will be to ensure seamless customer interactions and provide tailored solutions that meet their needs.About the Role:You will be responsible for providing comprehensive...
-
Hong Kong, Central and Western District, Hong Kong SAR China Aigens Full timeAigens, a leading restaurant tech start-up in Asia Pacific, is seeking a highly motivated individual to join its Customer Success Management team. With a strong background in B2B sales and a passion for the F&B industry, this role offers an exciting opportunity to collaborate with key customers and contribute to the company's growth.As a valued member of the...
-
Sleek | Customer Success Executive
2 weeks ago
hong kong, Hong Kong SAR China Sleek Full timeWhat can you expect from working with us Be bold. Collaborative atmosphere Kindness, one of our core values, shows in our daily work and words. We collaborate to identify the best solutions for our customers. Fast paced environment This doesn't mean working long hours. Less can be more; we believe in working efficiently and effectively, and having work-life...
-
Bloombase | Customer Success Engineer
4 days ago
hong kong, Hong Kong SAR China Bloombase Full timeInformation security is one of the hottest areas in IT. Bloombase is created with the mission to solve data leakage problems in data centers with a transformative approach. We are building a team of coworkers with the intelligence, the skills, and the drive to be the best. If you are looking for a challenging position with a well-managed, well-funded...
-
hong kong, Hong Kong SAR China CCG Business Solutions Full timeGlobal Business Developer – Business Unit Lead Company Description CCG Talent Management is not only a business solutions company but a company that believes success starts with the individual. CCG Business Solutions has been consulting and providing talent placement services since 2007. Our team understands the principles of connecting purpose to...
-
hong kong, Hong Kong SAR China dynaTrace software GmbH Full timeAs a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the...
-
Business Development Associate
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Ark Group International (Hong Kong) Limited Full timeAbout UsArk Group International (Hong Kong) Limited is a reputable financial services provider, offering wealth management solutions to clients worldwide.Job OpportunityWe are currently seeking a Business Development Associate to join our team in Hong Kong. The successful candidate will play a crucial role in supporting our Relationship Managers in...
-
Senior Customer Relationship Associate
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeJob Overview: The Bank of China is seeking a highly skilled Senior Customer Relationship Associate to join our Personal Banking and Wealth Management Department. This role offers an exciting opportunity to deliver quality customer services and drive business growth in a dynamic and supportive environment.Key Responsibilities:Deliver exceptional customer...
-
Customer Experience Associate
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeRole OverviewWe are seeking a Customer Experience Associate to join our team at DBS Bank (Hong Kong) Limited. In this role, you will be the first point of contact for our customers and engage with them on phone calls, emails, social media, and chat.Job ResponsibilitiesProvide exceptional customer service by responding to product and service enquiries via...
-
Hong Kong, Central and Western District, Hong Kong SAR China dynaTrace software GmbH Full timeJob Description:We are seeking a Senior Customer Success Engineer/TAM to join our team at Dynatrace Software GmbH. As a key member of our account team, you will be responsible for building and maintaining post-sales relationships with our largest, most complex, and valuable customers.Your primary focus will be on ensuring the successful deployment and...
-
Sponsorship Growth Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Procurement Success Summit Full timeProcurement Success Summit Sponsorship Development ManagerWe are seeking a skilled and experienced Sponsorship Development Manager to join our team at the Procurement Success Summit. This is an exciting opportunity for a sales professional with a passion for building strong relationships with clients and driving business growth.Key Responsibilities:Overseas...
-
Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full timeWe are seeking a highly skilled Business Relationship Associate to join our team at Global Executive Consultants Ltd. in Hong Kong.Job OverviewThis role is responsible for assisting Relationship Managers in building and maintaining customer relationships, as well as covering client inquiries and monitoring account transactions.About the RoleThe ideal...
-
Global Customer Experience Associate
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China OnTheList Limited Full timeOnTheList Limited is a pioneering concept of Members-Only Flash Sales, offering its members authentic and quality products with the promise of being the best deal in town. With presence in multiple APAC markets, we are seeking a highly skilled Global Customer Experience Associate to join our team to cope with our upcoming flash sales.This role might just be...
-
hong kong, Hong Kong SAR China Tbwa ChiatDay Inc Full timeOctus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.For more information,...