Customer Success Engineer

4 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Bloombase Full time

Information security is one of the hottest areas in IT. Bloombase is created with the mission to solve data leakage problems in data centers with a transformative approach.

We are building a team of coworkers with the intelligence, the skills and the drive to be the best. If you are looking for a challenging position with a well-managed, well-funded technology innovator, consider a position with Bloombase. We offer an excellent package, as well as a great place to work. We create a positive work environment that attracts and engages high-quality coworkers through a combination of excellent benefits, working conditions and company culture.

If you share the same belief and core values, we would love to talk with you Join us to experience a Silicon Valley style work environment.

JOB RESPONSIBILITY
  • To support technical aspects of a sales opportunity to the satisfaction of the sales team and customer with a view to exceeding Bloombase sales order, revenue and satisfaction targets.
  • To understand customer requirements and related information security and protection needs.
  • To identify and develop new opportunities for data security with our customers and influence customer in the establishment of a security strategy that favors the supply of Bloombase products and services.
  • To participate in face-to-face, phone or web presentations to customer, at all levels, to support the closing of sale and further enhance image of Bloombase.
  • To ensure customer satisfaction on the technical aspects of Bloombase security solutions.
  • Preparation of technical parts of proposals and tenders for supply of Bloombase products and services.
  • Deliver technical input to project manager on implementation of complex technical solutions.
  • To produce security design for all standard and non-standard data protection solutions.
  • To deliver solution and implementation at customer sites.
  • To explore partner resources and identify partner synergies, and work with partners to secure business cases.
  • The post holder must have the ability to work under pressure and within tight timescales.
  • Domestic and international travel may be necessary at short notice.
QUALIFICATIONS
  • Excellent language and presentation skills.
  • Strong customer relationship and negotiation skills to ensure one is able to present a credible image to both customers and partners building the necessary relationships at all levels to enhance our chances of success.
  • Good business acumen with ability to understanding industry dynamics, competitive environment and business drivers.
  • Be able to think creatively, to innovate and resolve commercial and technical problems.
  • Ability to lead and work as a team member within virtual teams.
  • Fluent in English, Cantonese, and Mandarin.
  • University degree or above.
  • Relevant technical qualification and professional certification (e.g. CISSP, CISA) a plus.
  • Field sales engineer experience a plus.
BENEFITS
  • Medical and annual travel insurance plan.
  • On-the-job training and 2-year fresh graduate trainee program.
  • Exposure to top tier Global 500 scale organizations as customers.
  • Exposure to some of the most successful IT companies and new technologies that are shaping the future of IT.
  • Opportunities to grow with the company.
  • Privilege to work with cool and smart people.
  • Domestic and international business travel opportunities.

Bloombase is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Additional Information Job Level

Internship

Publish Date

21/01/2025

Job Ref. No.

BT-078

Job Function

Security / Audit

Company Overview

Bloombase is an intelligent storage firewall company that provides AI-driven discovery and deep learning dynamic access control. By leveraging hyper-converged infrastructure, it enables autonomous encryption of sensitive data at rest, which is stored in physical and virtual data centres throughout its lifecycle in the cloud. This solution allows organisations to secure their crown jewels, mitigate data breach threats, and ensure compliance with regulatory requirements.

#J-18808-Ljbffr

  • Customer Success Representative

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Fuzor (Kalloc Studios) Full time

    Fuzor (Kalloc Studios) is a global leader in cutting-edge software solutions for the Architecture, Engineering, and Construction (AEC) industry. We are seeking a highly motivated Customer Success Representative to join our forward-thinking team in Hong Kong.About the Role:We are looking for a passionate individual who will develop and maintain strong...

  • Customer Success Strategist

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

    Transformative Role in Customer SuccessThe Senior Customer Success Manager plays a pivotal role in driving the growth and success of LinkedIn's customers. This position requires a skilled professional to partner closely with assigned sales partners, ensuring that customers achieve significant returns on investment (ROI) and drive business success with their...

  • Customer Success Associate

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China myGwork - LGBTQ+ Business Community Full time

    Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences.As a Customer Success Associate in Employee Platforms, you support customers in their journey toward achieving their desired outcomes. Work closely with the Customer Success team and other cross-functional groups to ensure...

  • Customer Success Strategist

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

    Company Overview">At LinkedIn, we're committed to empowering professionals and helping businesses succeed. Our platform provides unparalleled opportunities for networking, skill-building, and economic growth.">Job Description">We're seeking a Senior Customer Success Manager (CSM) to partner with our sales teams and ensure our customers achieve significant...

  • Customer Success Professional

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China myGwork - LGBTQ+ Business Community Full time

    At myGwork - LGBTQ+ Business Community, we're on a mission to elevate customer experiences and champion their journeys. As a Customer Success Associate in our Employee Platforms team, you'll play a vital role in supporting customers achieve their desired outcomes.We're looking for someone who is passionate about delivering seamless customer experiences,...

  • Customer Success Lead

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China DKSH Group Full time

    Key Account Management ExecutiveWe are seeking a Customer Success Lead to join our team at DKSH Group.As a Customer Success Lead, you will be responsible for managing key accounts and developing strategies to drive business growth. You will assist in planning and executing trade promotion and sales activities to achieve sales targets.The ideal candidate will...

  • Customer Success Specialist

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China MedChemExpress LLC Full time

    We are hiring a Customer Success Specialist to support our sales efforts at MedChemExpress LLC. This role involves developing and maintaining strong relationships with customers to drive sales growth.About the RoleBuild and maintain strong relationships with customers through regular communication and site visits.Identify new business opportunities and...

  • Senior Customer Success Strategist

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

    At LinkedIn, we're committed to empowering professionals to achieve their goals. As a Senior Customer Success Manager, you'll play a critical role in helping our customers succeed with our Hiring Solutions.">Job OverviewThe ideal candidate will have 5+ years of experience in Customer Success, Account Management, or Consulting, with a strong understanding of...

  • Customer Success Program Manager

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full time

    We're looking for a skilled Customer Success professional to join our team as a Senior Customer Success Manager. In this role, you'll work closely with sales partners to ensure our customers achieve significant returns on investment (ROI) and drive business success with our Hiring Solutions.">About the RoleYou'll be responsible for partnering with various...

  • Enterprise Customer Success Lead

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

    We are looking for a highly motivated and experienced Enterprise Customer Success Lead to join our team. As an Enterprise Customer Success Lead, you will be responsible for leading customer-facing initiatives and ensuring customer satisfaction across multiple projects.In this role, you will collaborate with cross-functional teams to develop and execute...

  • Customer Success Executive

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Sleek Full time

    What can you expect from working with us Be bold. Collaborative atmosphere Kindness, one of our core values, shows in our daily work and words. We collaborate to identify the best solutions for our customers. Fast paced environment This doesn't mean working long hours. Less can be more; we believe in working efficiently and effectively, and having work-life...

  • Customer Success Manager

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China TransUnion Full time

    About the Role: We are seeking a highly skilled and experienced professional to join our Member Engagement and Support team as a Customer Success Manager. This role will be responsible for providing excellent customer support, ensuring client satisfaction, and collaborating with other departments to deliver a seamless member experience. About Us: TransUnion...

  • Customer Success Manager Architect

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

    A Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realise the value of their existing IBM products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. It means being a trusted strategic advisor to some of the world's most transformational enterprises and...

  • Sales and Customer Success Representative

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Pearson Full time

    Global Sales and Partnerships ExecutiveJob: SALES Schedule: FULL_TIME The successful candidate will be responsible for expanding sales and partnerships in the Hong Kong market, focusing on the school adoption segment. This role requires strong communication skills, relationship-building abilities, and a deep understanding of customer needs.At Pearson, we...

  • Customer Success Professional

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Sleek Full time

    Our Company OverviewSleek is a dynamic organization that thrives on innovation and customer satisfaction. We believe in the values of Simplicity, Loyalty, Entrepreneurial, Excellence, and Kindness. Our commitment to these principles has earned us a reputation as an equal opportunity employer, proud of our diversity and inclusivity.

  • Principal Customer Success Solutions Consultant

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Inspectorio Full time

    Principal Customer Success Solutions Consultant About Inspectorio Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers. Our innovative platform seamlessly connects and digitizes supply chain...

  • Customer Success Manager

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China TransUnion Full time

    TransUnion's Job Applicant Privacy Notice What We'll Bring: At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our...

  • Customer Success Associate

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    Required Skills and QualificationsTo succeed in this role, you should possess a diploma or above in Information Technology or a related discipline. Prior experience in customer service area in IT field is preferable. Proficiency in Windows, Office 365, and other Microsoft applications & account administration is essential. You should also have good...

  • Sales Engineer with Customer Focus

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China JPC Corporation Full time

    Company OverviewEuropean multinational company with over 100 years of history is a brand owner, manufacturer & marketer: pump & valve. The company application is in the building services market with key customers being government departments, public utilities, airports, etc.The JobWe are looking for a PROJECT SALES ENGINEER to report to the Sales Director....

  • Customers Success Manager, Hong Kong

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Regnology Group GmbH Full time

    What you'll do As a Customer Success Manager, you will be focused on driving customer loyalty, retention, and growth. This is done by creating visibility of our customer experience across the Regnology client 'customer journey' using a combination of KPIs, customer feedback such as NPS and insights which will be combined to track the 'health score' of each...