Customer Experience Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full time

Job Description:

We are seeking a highly skilled and professional Customer Services Officer to join our team at Computer And Technologies Holdings Limited.

About the Role:

The successful candidate will be responsible for providing exceptional customer service, handling telephone and email enquiries in a timely and professional manner.

Key Responsibilities:

  • Provide excellent quality service to customers with great expectation & satisfaction.
  • Maintain a good customer relationship by providing one-stop customer service.
  • Establish a professional image as Software Guidance / Solution Provider / Adviser.
  • Handle ad-hoc assignments and deliver results to internal users.

Requirements:

  • Form 5 or above, preferable with Certificate / Diploma in Service Management or Computer Studies.
  • Good command of both written and spoken English and Chinese (Cantonese and Mandarin).
  • Pleasant personality, patient, and able to work under pressure.
  • Experience in shipping or import/export trade is an advantage.

What We Offer:

We offer attractive remuneration packages with a wide range of fringe benefits, including medical & dental insurance, education allowance, performance bonus, and excellent career prospects to the right candidate. We also provide on-the-job training and specialized training programs to uplift the potential of our staff.



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