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Custom Travel Experience Specialist

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China FLYHIGH TRAVEL LIMITED Full time
Key Responsibilities
  • Client Consultation: Engage with clients to understand their travel preferences and budget constraints, providing personalized service and expert recommendations.
  • Travel Planning: Design customized itineraries that include flights, hotels, and activities tailored to client needs.
  • Sales: Promote and sell travel packages, upselling additional services to enhance client experiences.
  • Booking Management: Ensure all bookings are accurate and confirmed through good understanding of HK, Macau, and Singapore reservation portals.
  • Customer Support: Provide ongoing support and assistance to clients before, during, and after their travels.
  • Market Knowledge: Stay informed about travel trends, new destinations, and industry developments to provide the best advice to clients.
Qualifications
  • Experience: Minimum of 2-4 years in travel sales or a related field with experience in managing sales quota.
  • Skills: Excellent communication and interpersonal skills; strong customer service orientation.
  • Knowledge: Proficient in travel booking systems and knowledgeable about popular travel destinations (especially HK, Macau, and Singapore).
  • Education: A high school diploma is required; a degree in tourism, hospitality, or a related field is preferred.

This full-time position is office-based with options for remote work during off-peak seasons. Occasional overtime may be required during peak travel periods.