IT Business Analyst
7 days ago
As an IT Business Analyst at Miki Travel Asia, you will play a crucial role in driving business growth and improvement by analyzing business needs and developing effective solutions. This role involves close collaboration with Product Owners, Project Teams, and the Programme Management Office to ensure seamless project execution.
Key Responsibilities:
- Liaise with stakeholders to understand their needs and communicate findings and recommendations effectively.
- Influence relationships with key stakeholders, acting as a primary point of contact for business change design and implementation.
Requirements Gathering:
- Work with various departments to gather and document business requirements.
- Translate business requirements into detailed system requirements and technical design specifications.
- Investigate, model, define, refine, and document required business processes.
- Conduct demand analysis for services and ensure necessary investments are made to deliver required services.
Quality Assurance:
- Ensure that solutions meet business needs and requirements through rigorous testing and validation.
- Assist in integration and acceptance testing, including sprint planning and user acceptance testing (UAT).
- Monitor and improve services, processes, and systems based on feedback and lessons learned.
Requirements:
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Minimum 3 years experience in business analysis or a related field.
- Business Analysis work at a Tour Operator Industry (or Travel Industry) is a plus.
- Working under the Scrum or Prince 2 Project management framework is a plus.
- Proficiency in data analysis tools and techniques, advanced knowledge of Google Workspace / Office 365.
- Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
- Strong analytical and problem-solving skills.
- Ability to work effectively with diverse teams and stakeholders.
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