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Business Analyst
2 weeks ago
Business Analyst, Insurance
Location: Hong Kong
Job Type: 1-Year Renewable Contract
Industry: Consulting
Salary: HKD 50,000/month
Job Overview:
Our client is seeking experienced Business Analysts with expertise in life insurance and core policy administration to support process documentation efforts. The role involves gathering business requirements, collaborating with stakeholders across various insurance departments, and developing an insurance reference architecture and service catalog for consumption.
Key Responsibilities:
- Collaborate closely with business stakeholders to gather inputs and develop an insurance service catalog. Document the as-is insurance process architecture, process models, and controls.
- Create clear, concise documentation detailing process steps, requirements, and user stories or functional specifications for core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, Billing & Collection.
- Familiarity with insurance standards such as ACCORD or IBM Insurance Reference Architecture.
- Prepare and maintain documentation, including business requirements, functional specifications, user stories, and data dictionaries.
- Identify process gaps, pain points, and areas for improvement in processes and systems, aiming to enhance operational efficiency within the insurance domain.
- Provide regular project status updates, clearly communicate requirements, and effectively manage stakeholder expectations.
Knowledge/Experience:
- At least 5 years experience in insurance process engineering and transformation projects as Business Analyst or Consultant.
- Strong understanding of core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, Billing & Collection.
- Experience working in Agile methodologies, with proficiency in project tracking tools (e.g., JIRA, Confluence, Redmine) and wireframing tools (e.g., Figma).
- Familiarity with Insurance Reference Architectures such as ACCORD.
- Excellent communication, stakeholder management, and analytical skills.
- Proficiency in both English and Cantonese, will liaise with Cantonese speaking stakeholders.
Qualifications:
- Bachelor's degree in Business Administration, Information Technology, Insurance, or a related field.
- Relevant certifications in business analysis, insurance, or related domains is a plus.
