Customer Experience Director

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Unlocking Client Potential

About Our Approach

We take a client-centric approach, focusing on delivering exceptional service experiences that meet their unique needs. Our Senior Account Managers work closely with clients to understand their goals and objectives, providing tailored solutions to help them achieve success.

The role requires strong interpersonal skills, with the ability to establish and maintain excellent working relationships with key stakeholders. You will also be accountable for supporting the delivery of client service excellence and effectively managing any risks and issues.

Key Requirements

To be successful in this role, you will need:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.


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