Customer Experience Management Professional

About OCBCAs a leading bank in Asia, we offer a wide range of banking services to individuals, corporations, and institutions.What We OfferWe offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.Responsibilities:Working closely with Business Development Managers to bring in new business and...

Job DescriptionWe are seeking a skilled professional to join our team as a CUSTOMER EXPERIENCE MANAGER. As a key member of our organization, you will play a vital role in delivering exceptional service to our clients and stakeholders.Your primary responsibility will be to handle client enquiries and requests in a timely and professional manner. This will...

About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service through various channels, including counter services, phone calls, and email.Key ResponsibilitiesDeliver quality customer experiences by responding...

Role Purpose:To deliver an exceptional customer experience and provide efficient integrated customer service across various channels. Key performance indicators include meeting customer satisfaction targets and converting enquiries into sales support to achieve business goals.Key Responsibilities:Handle first-level customer enquiries in a friendly and...

Job Responsibilities: Handle customer complaints and feedback in adherence to internal and regulatory requirements Carry out investigation and follow up actions to solve the issues in a timely and professional manner, as well as recommend ways to improve service quality and customer experience Minimum Requirements: Degree holder or above or equivalent...

BOC Group Life Assurance Company Limited is currently seeking an Insurance Customer Experience Manager to join our team.About the Job Description:The incumbent will be responsible for supervising the daily operation of hotline team to provide quality and timely services to customers, either internal and external from different distribution channels.The role...

Job Summary:  We are seeking a highly skilled Insurance Customer Experience Manager to join our team at BOC Group Life Assurance Company Limited. In this role, you will be responsible for supervising the daily operation of hotline teams, ensuring quality and timely services to customers through various distribution channels.About the Role:  The incumbent...

**Company Overview:**APM Monaco is a dynamic luxury retail company seeking a skilled Customer Care Manager to join our team. Our diverse workforce is passionate about delivering exceptional customer experiences, and we're committed to fostering a collaborative culture.

Job Description:We are seeking a highly skilled and professional Customer Services Officer to join our team at Computer And Technologies Holdings Limited.About the Role:The successful candidate will be responsible for providing exceptional customer service, handling telephone and email enquiries in a timely and professional manner. Key...

Company OverviewThe Board of Management of the Chinese Permanent Cemeteries provides funeral services that honor the traditions and values of the Chinese community.Our Mission:To deliver high-quality funeral services, creating meaningful experiences for our clients during their time of need.Job SummaryWe are seeking a skilled Customer Support Professional to...

The Customer Services Manager role at BOC Group Life Assurance Company Limited is a key position that oversees the daily operation of the hotline team, providing quality and timely services to customers. The incumbent is expected to assist in various initiatives aligned with the company's strategic development for excellent customer experience and...

Company OverviewAspire Lifestyles is a leading premium concierge and affluent service provider, helping companies and top brands build strong customer relationships.Job SummaryWe are seeking a highly skilled Luxury Service Representative to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience...

We are looking for a seasoned professional to lead our customer service team in the payment industry. As a key member of our organization, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences. Your expertise in customer service management will be instrumental in driving business growth and...

Job SummaryAspire Lifestyles, a leading premium concierge and affluent service provider, seeks a Customer Experience Specialist to join our team. This role involves developing strong relationships with customers, providing innovative solutions, and promoting clients' brand promise.Key Responsibilities:Build trust with customers through effective...

Job OverviewThe Membership Supervisor plays a vital role in ensuring that our members receive excellent service and support. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key Accountabilities- Deliver exceptional customer service to members and guests- Manage...

About This OpportunityWe are seeking a highly motivated and experienced training professional to join our team as a Retail Training Specialist, Travel Retail Asia.ResponsibilitiesDesign and deliver training programs that enhance the knowledge and skills of frontline sales associates.Collaborate with cross-functional teams to ensure seamless execution of...

Lululemon Athletica is committed to delivering exceptional customer experiences through expertly trained Educators like you. As an Educator, your primary responsibility will be to engage and educate our guests about our products and services, ensuring they leave our stores feeling informed and inspired. You will work closely with your colleagues to maintain...

We are seeking a highly motivated Customer Experience Associate to join our team at the West Kowloon Cultural District Authority.About the Role:As a Customer Experience Associate, you will be responsible for delivering exceptional customer service in our member's lounge;You will handle customer inquiries and complaints, ensuring that all issues are resolved...

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and dedicated to enhancing its performance for customers. Our people are our most valuable asset, and we strive to attract high-caliber talent by offering a dynamic working environment, good career development opportunities, and competitive...

Job DescriptionWe are seeking a highly motivated and passionate Client Relationship Management (CRM) Intern to join our Global CRM Engagement team. This is an exciting opportunity to gain hands-on experience in customer journeys, digital product, and content design across CRM channels leveraging data insights.This role involves working closely and...