Insurance Customer Experience Manager

Job Summary:  We are seeking a highly skilled Insurance Customer Experience Manager to join our team at BOC Group Life Assurance Company Limited. In this role, you will be responsible for supervising the daily operation of hotline teams, ensuring quality and timely services to customers through various distribution channels.About the Role:  The incumbent...

In this critical role, you will lead the development and implementation of innovative operations management strategies that drive customer value creation and business outcomes for FWD Insurance. As a seasoned professional with a proven track record in operations management, underwriting, and claims, you will be responsible for shaping the future of our...

The Customer Services Manager plays a pivotal role in supervising the daily operation of our hotline team. This involves providing high-quality and timely services to customers, both internal and external, across various distribution channels.This position requires a strong leader who can assist in initiatives aligned with the company's strategic development...

Avo Insurance OverviewAt Avo Insurance, we're on a mission to revolutionize the way people think about insurance. We believe that insurance should be easy to access, affordable, and tailored to individual needs. Our vision is to create a digital platform that connects insurers with customers, making insurance more accessible and user-friendly.About the...

Avo Insurance aims to revolutionize the digital insurance landscape by providing seamless, on-demand coverage to individuals worldwide. We're seeking an experienced (Senior) Growth Associate to drive strategic business development and build lasting relationships with clients.This role involves handling (re)insurance inquiries, supporting the business...

About the RoleWe are looking for a highly experienced leader to join our team as Head of Customer Operations. In this role, you will lead and manage a team of subject matter experts, ensuring each person has a development plan in place to grow and reach their full potential. You will be responsible for providing valued thought leadership and insight on how...

As a seasoned professional in the financial services industry, you will lead and shape the operations management strategy for FWD Insurance. This role requires a deep understanding of risk-based management frameworks and innovative solutions to drive customer value creation and business outcomes.Develop and formulate the strategic roadmap for operations...

Head of Customer Operations page is loaded Head of Customer Operations Apply locations Hong Kong - Taikoo Shing (Group Office) time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 30, 2025 (30+ days left to apply) job requisition id R-0022332 About FWD Group FWD Group is a pan-Asian life and health insurance business with more...

About OCBCAs a leading bank in Asia, we offer a wide range of banking services to individuals, corporations, and institutions.What We OfferWe offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.Responsibilities:Working closely with Business Development Managers to bring in new business and...

Avo Insurance aims to revolutionize the digital landscape of insurance, making it accessible and convenient for everyone. As a Growth Associate, you will play a crucial role in developing and executing our strategic business plan.We are seeking an energetic individual with strong communication skills to build relationships with potential business partners...

Job DescriptionWe are seeking a skilled professional to join our team as a CUSTOMER EXPERIENCE MANAGER. As a key member of our organization, you will play a vital role in delivering exceptional service to our clients and stakeholders.Your primary responsibility will be to handle client enquiries and requests in a timely and professional manner. This will...

The Customer Services Manager role at BOC Group Life Assurance Company Limited is a key position that oversees the daily operation of the hotline team, providing quality and timely services to customers. The incumbent is expected to assist in various initiatives aligned with the company's strategic development for excellent customer experience and...

Job DescriptionAbout TaiKang (Hong Kong) Preparatory OfficeWe are a leading organization dedicated to delivering exceptional customer experiences in the life insurance industry.Senior Manager Job SummaryWe seek an experienced Senior Manager to join our team, responsible for driving initiatives to uplift operations efficiency and customer experience.The ideal...

About the RoleThis role is responsible for ensuring that the company has effective operations management and strategy in place, including underwriting and claims.The successful candidate will lead, own, and formulate the strategy and roadmap for operations management and strategy, including underwriting and claims aligned to FWD vision.Key responsibilities...

Underwriter, Mortgage Insurance Underwriter, Mortgage Insurance Apply locations HKG - Quarry Bay Time Type: Full time Posted on: Posted 30+ Days Ago Job Requisition ID: 329677 Primary Details QBE MI Asia is an international provider of credit enhancement products that promote homeownership and facilitate mortgage transactions in the capital markets. We...

Avo Insurance Overview: As a forward-thinking insurance provider, we aim to revolutionize the industry by making insurance accessible and convenient for all. Our vision is to become everyone's trusted digital companion in the world of insurance.We are seeking an energetic (Senior) Growth Associate who can help us develop and execute our strategic business...

Growth and Strategy Role at Avo InsuranceAvo Insurance is seeking a skilled and experienced Growth Associate to join our business development team. In this role, you will play a key part in developing and executing our strategic business plan, identifying new opportunities, and driving revenue growth. If you have a passion for insurance, excellent...

Job Description:We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our industry offers interesting and varied careers where you can help people to protect what matters most.Key Skills and Qualifications:Commercial AcumenCommunicationCritical...

About the PositionWe are seeking an experienced Group Insurance Specialist to contribute to the success of our group insurance product distribution team. As a key member of our team, you will provide pre and post-sales services and administrative support to our business development team, helping us achieve our goal of delivering exceptional customer...

About FWD InsuranceFWD Group is a leading pan-Asian life and health insurance business with over 12 million customers across 10 markets. Our mission is to change the way people feel about insurance, delivering innovative propositions, easy-to-understand products, and a simpler insurance experience.As Head of Customer Operations, you will lead our operations...