Customer Operations Transformation Manager

At AIA International Limited, we're embarking on a revolutionary journey to create a healthier, more sustainable future for everyone.We're not just looking to better people's lives; we aim to transform the communities and environments we live in. Our vision is to engage one billion people in living Healthier, Longer, Better Lives by 2030.To achieve this...

About This RoleWe are seeking an experienced Senior IT Operations Manager to lead our Enterprise System Operations team in driving digital transformation across our IT systems. As the ultimate champion of IT operations stability, security, and flawless performance, you will be responsible for overseeing the short-term and long-term strategic evaluation of...

Head of Customer Operations page is loaded Head of Customer Operations Apply locations Hong Kong - Taikoo Shing (Group Office) time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 30, 2025 (30+ days left to apply) job requisition id R-0022332 About FWD Group FWD Group is a pan-Asian life and health insurance business with more...

FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even...

About DBS Bank (Hong Kong) LimitedDBS Consumer Banking Group is a leading bank in Asia, uniquely positioned to help our customers realise their dreams and ambitions. We offer a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to support our customers at every life stage.Our...

Job DescriptionWe are seeking a skilled and experienced Digital Transformation Specialist to help transform Chubb Life products, customer experience, and internal operations.You will report directly to the Chief Transformation Officer and ensure that changes are implemented effectively, stakeholders are supported, and the organization is able to adapt...

At Crossings Executive Search, we are seeking an experienced Customer Service Operations Manager to join our team. As a key member of our customer service division, you will be responsible for overseeing the daily operations of our hotlines, walk-in customers, and live chat services.The ideal candidate will have a minimum of 8 years of experience in customer...

Unlock Operational Excellence at AIA International LimitedWe believe in empowering our people to find their 'better' and drive sustainable growth. As a Transformation Efficiency Expert, you will play a critical role in driving strategic initiatives under TDA Transformation, identifying opportunities for improvement, and ensuring strong alignment with Group /...

About UsKPMG China is a multidisciplinary services firm that provides audit, tax, and advisory services to clients across various industries. Our team is dedicated to delivering high-quality services that meet our clients' needs and exceed their expectations.Job OverviewWe are seeking a highly skilled Transformation Lead to join our team. The successful...

Job Description:We are seeking a talented Insurance Transformation Consultant to join our team at INFOSIGHT CONSULTING. As an expert in insurance process engineering and transformation projects, you will be responsible for driving business growth and improving operational efficiency.About the Role:Develop and implement effective insurance process solutions...

Transformative Role in Customer SuccessThe Senior Customer Success Manager plays a pivotal role in driving the growth and success of LinkedIn's customers. This position requires a skilled professional to partner closely with assigned sales partners, ensuring that customers achieve significant returns on investment (ROI) and drive business success with their...

About YouTo succeed in this role as a Transformer Design and Operations Expert, you should have a Bachelor's Degree in Electrical Engineering, Power System, or related disciplines, and relevant experience in electrical engineering or power system work.You should also have good knowledge of computer programming and power system application software, as well...

Votee AI is seeking a talented Digital Transformation Manager to lead our digital transformation efforts. The ideal candidate will have expertise in digital strategy, change management, and process improvement.Key Responsibilities:Develop and implement digital transformation strategies aligned with business objectives.Collaborate with cross-functional teams...

Job Description:We are seeking a Transformation Specialist to join our team at Hong Kong Federation of Youth Groups, The. In this role, you will be responsible for analysing existing workflows and processes to identify inefficiencies, bottlenecks, and areas for improvement.You will conduct data analysis to derive insights, trends, and performance metrics,...

At DBS Bank (Hong Kong) Limited, we are committed to delivering exceptional customer service and operational excellence. As a seasoned professional in banking operations, you will play a key role in driving business growth and enhancing the overall customer experience.Job OverviewThe successful candidate will be responsible for leading branch operations,...

About the Role:We are seeking an experienced Operations and Underwriting Leader to join our team at FWD Insurance. As a leader in our operations management and strategy team, you will be responsible for developing and implementing strategies to improve operational efficiency, enhance customer experience, and drive business growth.The ideal candidate will...

At Henderson Land Development Company Limited, we are seeking a highly skilled Digital Transformation Leader to spearhead the development and implementation of digital solutions that streamline business processes and fulfill strategic objectives. This is an exciting opportunity for a seasoned professional to cultivate innovative initiatives, elevate digital...

We are seeking a highly skilled Cloud Transformation Specialist to join our team. As a Cloud Transformation Specialist, you will be responsible for driving customer success and delivering cloud-based solutions that meet their business needs.In this role, you will serve as a trusted advisor to customers, guiding them through the process of migrating to the...

Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational...

Job DescriptionWe are seeking a highly skilled Digital Transformation Manager to join our team. In this role, you will be responsible for leading cross-functional teams to define project scope, goals, and deliverables.Your key responsibilities will include:Collaborating with stakeholders to identify business needs and develop strategic priorities.Creating...