Insurance Customer Experience Manager

BOC Group Life Assurance Company Limited is currently seeking an Insurance Customer Experience Manager to join our team.About the Job Description:The incumbent will be responsible for supervising the daily operation of hotline team to provide quality and timely services to customers, either internal and external from different distribution channels.The role...

In this critical role, you will lead the development and implementation of innovative operations management strategies that drive customer value creation and business outcomes for FWD Insurance. As a seasoned professional with a proven track record in operations management, underwriting, and claims, you will be responsible for shaping the future of our...

Avo Insurance aims to revolutionize the digital insurance landscape by providing seamless, on-demand coverage to individuals worldwide. We're seeking an experienced (Senior) Growth Associate to drive strategic business development and build lasting relationships with clients.This role involves handling (re)insurance inquiries, supporting the business...

As a seasoned professional in the financial services industry, you will lead and shape the operations management strategy for FWD Insurance. This role requires a deep understanding of risk-based management frameworks and innovative solutions to drive customer value creation and business outcomes.Develop and formulate the strategic roadmap for operations...

Head of Customer Operations page is loaded Head of Customer Operations Apply locations Hong Kong - Taikoo Shing (Group Office) time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 30, 2025 (30+ days left to apply) job requisition id R-0022332 About FWD Group FWD Group is a pan-Asian life and health insurance business with more...

About OCBCAs a leading bank in Asia, we offer a wide range of banking services to individuals, corporations, and institutions.What We OfferWe offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.Responsibilities:Working closely with Business Development Managers to bring in new business and...

Avo Insurance aims to revolutionize the digital landscape of insurance, making it accessible and convenient for everyone. As a Growth Associate, you will play a crucial role in developing and executing our strategic business plan.We are seeking an energetic individual with strong communication skills to build relationships with potential business partners...

Job DescriptionWe are seeking a skilled professional to join our team as a CUSTOMER EXPERIENCE MANAGER. As a key member of our organization, you will play a vital role in delivering exceptional service to our clients and stakeholders.Your primary responsibility will be to handle client enquiries and requests in a timely and professional manner. This will...

The Customer Services Manager role at BOC Group Life Assurance Company Limited is a key position that oversees the daily operation of the hotline team, providing quality and timely services to customers. The incumbent is expected to assist in various initiatives aligned with the company's strategic development for excellent customer experience and...

About the RoleThis role is responsible for ensuring that the company has effective operations management and strategy in place, including underwriting and claims.The successful candidate will lead, own, and formulate the strategy and roadmap for operations management and strategy, including underwriting and claims aligned to FWD vision.Key responsibilities...

Underwriter, Mortgage Insurance Underwriter, Mortgage Insurance Apply locations HKG - Quarry Bay Time Type: Full time Posted on: Posted 30+ Days Ago Job Requisition ID: 329677 Primary Details QBE MI Asia is an international provider of credit enhancement products that promote homeownership and facilitate mortgage transactions in the capital markets. We...

Job DescriptionAbout TaiKang (Hong Kong) Preparatory OfficeWe are a leading organization dedicated to delivering exceptional customer experiences in the life insurance industry.Senior Manager Job SummaryWe seek an experienced Senior Manager to join our team, responsible for driving initiatives to uplift operations efficiency and customer experience.The ideal...

Avo Insurance Overview: As a forward-thinking insurance provider, we aim to revolutionize the industry by making insurance accessible and convenient for all. Our vision is to become everyone's trusted digital companion in the world of insurance.We are seeking an energetic (Senior) Growth Associate who can help us develop and execute our strategic business...

Job Description:We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our industry offers interesting and varied careers where you can help people to protect what matters most.Key Skills and Qualifications:Commercial AcumenCommunicationCritical...

About the PositionWe are seeking an experienced Group Insurance Specialist to contribute to the success of our group insurance product distribution team. As a key member of our team, you will provide pre and post-sales services and administrative support to our business development team, helping us achieve our goal of delivering exceptional customer...

Role SummaryBowtie Life Insurance Company Limited aims to redefine the health insurance industry with innovative and customer-centric products. As a proactive and creative Insurance Product Development Intern, you will play a crucial role in developing life insurance products for both B2C and B2B markets.We are seeking a talented individual who can assist in...

FWD Insurance Job DescriptionJob Title: Head of Operations ManagementAt FWD Insurance, we are seeking a highly skilled and experienced professional to lead our operations management team. The successful candidate will be responsible for formulating and executing strategies to drive business growth, improve customer experience, and reduce operational...

About the RoleThis is an exciting opportunity for a customer-oriented professional to join our team and take on a challenging role in a fast-paced organization. You will be responsible for providing top-notch support to our customers, working collaboratively with our teams to resolve complex issues, and contributing to our vision of making insurance good...

Role Summary Bowtie's mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from the next generation is always our priority. We are looking for interns to join us throughout the year - as a Bowtie intern, you will be treated and work like...

About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service through various channels, including counter services, phone calls, and email.Key ResponsibilitiesDeliver quality customer experiences by responding...