Senior Customer Service Professional

Job Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Job Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...

Our TeamWe are a diverse and dynamic team of professionals who share a common goal of delivering exceptional customer service to our clients. Our team is committed to excellence, innovation, and customer satisfaction, and we take pride in our ability to work together to achieve our goals. As a member of our team, you will have the opportunity to develop your...

Job DescriptionAs a Senior Customer Services Manager at International Executive Service Corps, you will be responsible for leading and managing a team to ensure the delivery of efficient and quality services.Main Responsibilities:Training Management: Design, refresh, and review training materials to align with management objectives and company KPIs.Team...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...

International Executive Service Corps is recruiting a Customer Service Coordinator - Loan Business to provide end-to-end support to our Telemarketing and Direct Sales Teams.Job Description:The successful candidate will be responsible for delivering customer-centric services, managing customer interactions, and driving business growth through effective...

About the Role:We are seeking a highly skilled Insurance Assistant to join our team at WaterDrop Inc. The successful candidate will be responsible for following up on policy administration work for mainland customers, ensuring seamless customer service and administrative support in this area.The ideal candidate will have a strong understanding of insurance...

Customer Services / Corporate Services Officer (ESOP)Handle and follow up clients' enquiries, liaise with external parties and internal staff based on the feedbacks gather from clients.Handle ESOP project processing and provide suggestions for clients in a professional manner.Providing reports and managing documents.Knowledge on KYC and AML...

Are you looking for a challenging role that utilizes your exceptional customer service skills?About the Senior Customer Service Team Lead Position:This is an opportunity to lead a team of customer service professionals and make a real impact on our company's customer experience.The successful candidate will have a proven track record in customer relationship...

Job Summary:We are looking for a highly motivated and customer-focused Senior Customer Service Professional to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main...

We are seeking a highly organized self-starter to join our team as a Senior Officer in the Customer Service Centre. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent written and spoken communication skills in English and Chinese, including Putonghua.Job Overview:Process customer enquiries and provide accurate...

About This Role:As an Officer or Sr Officer at Harvest Personnel Agency, you will play a critical role in providing exceptional customer service to our clients and agents. The successful candidate will be responsible for delivering outstanding results, working collaboratively with the team, and contributing to the company's growth and success.Key...

About the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...

Job OverviewWe are seeking a highly skilled Senior Officer, Personal Lines to join our team at Prudential Hong Kong Limited. As a key member of our organization, you will be responsible for delivering exceptional customer service and driving sales growth in the General Insurance Personal Lines segment.

Are you a highly skilled and motivated individual looking for a challenging role in the luxury retail sector? Look no further than CHLOECHEN LTD. As a Senior Sales and Service Professional, you will have the opportunity to work with a leading fashion brand, developing your skills and expertise in a dynamic and supportive environment.The ideal candidate will...

At International Executive Service Corps, we're seeking a skilled Financial Services Professional to join our team in Loans & Credit Operations.You will be responsible for assisting the team supervisor in supporting retail banking mortgage loan application processing and executing the checker role in daily operations. This involves:Verifying the accuracy of...

Responsibilities:Providing assistance to customers by answering questions, resolving issues, and addressing complaints in a professional and timely manner.Reply to merchants via Whatsapp and record all inquiries (Technical support, Examine, Inquiry application progress, etc.)Identifying customer needs, finding solutions to problems, and ensuring customer...

Job OverviewWe are seeking a seasoned professional to lead our Management Information Systems (MIS) department. As Senior Financial Services Manager, you will be responsible for providing critical support to business units, preparing timely and accurate financial reports, and collaborating with stakeholders to drive business growth.

Responsible to handle customer enquiries, feedbacks and instructions through multi-channels (including but not limited to hotline, email, social media) from local SME customer and cross-border SME customer. Acquire SME business by inbound tag-on or outbound tele-marketing. Deliver consistent quality services to maintain the image of professionalism. Main...