Customer Service Manager Leader

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

About the RoleWe are seeking an experienced Financial Services Leader to join our team. In this role, you will be responsible for driving the development and enhancement of financial products that meet customer needs and align with business objectives.

Client Description Regional IT & Telecom solutions provider Job Description • Responsible for customer service strategies research and planning as well as service quality analysis• Follow up and perform strategy analysis in order to identify service improvement initiatives and uplift overall service qualities• Responsible for organizing the customer...

Job DescriptionAs a Branch Manager, you will report directly to the District Manager and be responsible for overseeing the day-to-day operations of a retail branch office.Key Responsibilities:Implement business strategies set by senior management to drive growth and revenueLead and motivate a sales team to achieve business objectivesDevelop and maintain...

We are seeking a Global Customer Service Manager who is responsible for building and optimising a global customer support system to improve user experience, streamline customer service processes and establish an efficient service quality management system. This position requires candidates with experience in global customer service operations and the ability...

Leading IT&T services company in Hong KongJob DescriptionCandidate with less experience will be considered as Assistant Manager.ResponsibilitiesAct as a single point of contact for our key customers for all service related issues. Work closely with China Sales Team by providing a service-oriented, customer focus element to ensure customer satisfaction on...

As a Facilities Operations Leader at Hong Yip Service Company Limited, you will play a key role in ensuring the smooth operation of our properties' facilities. This includes overseeing the maintenance and repair of mechanical systems, handling enquiries and complaints, and participating in budget proposals.The ideal candidate will have a degree in Building...

Join our team at Samsonite Group APAC & Middle East and become a key player in shaping the future of travel. As a Customer Service Assistant, you'll have the opportunity to make a real difference in our customers' lives by providing exceptional service and support.About UsOur MissionWe're a global leader in travel bags, luggage, and accessories, driven by a...

Job Description:Benefits:4.5 days Full-Time Work WeekWork Locations in Central, Causeway Bay and / or Tsim Sha TsuiNo Experience NeededRequirements:Friendly and pleasant personality is the key qualificationMust enjoy constant communication with peopleAbility to multi-task and be efficientExcellent communication skills, good command of written and spoken...

About APM MonacoAPM Monaco is a dynamic company that values teamwork and open communication. Our diverse workforce is comprised of energetic and collaborative individuals who strive for excellence in their roles.Job SummaryWe are seeking an experienced Customer Service Manager to join our team in Monaco. As a key member of our customer service department,...

Get AI-powered advice on this job and more exclusive features.POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries.The role involves processing orders,...

Transamerica Life Bermuda seeks a seasoned professional to lead its customer service operations.About the RoleThe ideal candidate will have at least 5 years of experience in customer service, policy administration, or a related field. A strong understanding of life insurance products is essential, as is proficiency in MS Office applications.Able to...

Customer Services / Corporate Services Officer (ESOP)Handle and follow up clients' enquiries, liaise with external parties and internal staff based on the feedbacks gather from clients.Handle ESOP project processing and provide suggestions for clients in a professional manner.Providing reports and managing documents.Knowledge on KYC and AML...

Company Overview:We are a European multinational company that owns, manufactures, and markets forklifts, trucks, and warehouse equipment. Our Hong Kong office handles sales and after-sales service.The Job:We are seeking an Assistant Customer Service Manager to report directly to the Customer Service Manager. Key responsibilities include establishing strong...

**About Classy Wheeler Limited**We are a leading regional IT and telecom solutions provider, committed to delivering exceptional service quality to our clients.As a **Customer Service Director**, you will be responsible for researching and planning customer service strategies, as well as analyzing service quality. Your key objectives include:Conducting...

Hong Yip Service Company Limited is seeking a highly skilled Maintenance Engineer to join our team. As a key member of our maintenance team, you will be responsible for ensuring that our properties are well-maintained and that all necessary repairs and maintenance works are carried out efficiently.To be successful in this role, you will need to have a strong...

Leadership OpportunityCLSA is seeking a Financial Services Leader to join our team and drive the sales and distribution strategy for wholesale distribution clients in Hong Kong and China.The successful candidate will be responsible for developing a coherent sales strategy, analyzing client needs, and delivering against that strategy. They will also need to...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Wealth and Personal...

Mox Bank: A Leader in Virtual BankingWe are a dynamic and innovative bank that is dedicated to providing exceptional customer experiences. As a passionate individual, you will join our Contact Centre team to drive quality assurance and training initiatives.The ideal candidate will have a strong background in customer service, with at least 5 years of...