Customer Service Liaison

2 weeks ago


Hong Kong Island, Hong Kong SAR China Sands China Full time
Job Summary

We are seeking a highly skilled and motivated Customer Service Executive to join our team at Sands China. The successful candidate will be responsible for providing exceptional customer service, ensuring a smooth lounge operation, and supporting the sales team.

This is an exciting opportunity to work in a fast-paced environment with a dynamic team. If you possess excellent communication skills, a strong attention to detail, and the ability to multitask, we encourage you to apply.

About the Role

This role is ideal for someone who enjoys working in a customer-facing environment and has a passion for delivering outstanding service. As a Customer Service Executive, you will be the primary point of contact for Sales team members and VIP patrons, ensuring their needs are met promptly and efficiently.

You will be responsible for maintaining the Sands Lounge operation, including ferry ticketing and providing excellent lounge services. Your duties will also include completing daily reports, distributing them to relevant departments, and providing administrative support to the sales team.

In addition, you will assist with customer-related bookings, inquiries, and issues, as well as identify areas for improvement to enhance operational efficiencies.

Requirements

To be considered for this role, you should possess a diploma or above in Business Administration or a related field. Prior experience in customer service, sales, or a related field is essential, and knowledge of the casino or hospitality industries would be advantageous.

Able to communicate effectively in Cantonese, English, and Mandarin, you should also possess excellent interpersonal, communication, and presentation skills. Highly organized, you should be able to meet deadlines, manage multiple tasks concurrently, and demonstrate strong attention to detail and problem-solving skills.

Familiarity with Microsoft Office (Excel, Word, and PowerPoint) is required, and shift duty is mandatory. Outstanding recent graduates are also encouraged to apply.

Working Conditions

This role requires full-time employment and offers a competitive salary package. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application today.



  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    We are Classy Wheeler Limited, a metal injection molding company with manufacturing facilities in Shanghai.About the JobThe Customer Service Liaison will be responsible for handling customer enquiries and providing after-sales support to ensure customer satisfaction.Liaise with customers to confirm testing plans and requirements.Monitor project status and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Lacoste Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Customer Service Liaison to join our team. As a key member of our supply chain team, you will be responsible for providing excellent customer service to our B2B customers in South APAC.Your primary duties will include:Acting as the main point of contact between our customers and supply chain...


  • Hong Kong, Central and Western District, Hong Kong SAR China Royal Caribbean Group Full time

    Royal Caribbean Group is seeking a Customer Service Liaison Officer to join our team. This mid-senior level contract position requires 5-6 months of onboard work and involves providing exceptional guest experiences through proactive listening and issue resolution.About the RoleAs a Customer Service Liaison Officer, you will utilize your outstanding...


  • Hong Kong Island, Hong Kong SAR China Links International Part time

    As a leading HR Outsourcing and Recruitment Agency, Links International delivers 100% in-country services across multiple regions in Asia.About the JobWe are currently looking for a high calibre Receptionist to join our team in Hong Kong.Main TasksClient Interaction: Handle client inquiries, responding promptly and professionally. Greet clients and visitors...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full time

    Company Overview:The Board of Management of The Chinese Permanent Cemeteries is a unique organization dedicated to providing compassionate and dignified burial services to the Chinese community. As a Customer Services Officer, you will play a vital role in upholding our organization's commitment to excellence and customer satisfaction.


  • Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Officer to join our team at International Executive Service Corps. As a key member of our Retail Banking Department, you will be responsible for delivering exceptional customer service and support through multiple channels.Main Responsibilities:Provide timely and effective...


  • Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full time

    Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct ChannelsResponsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chinachem Group Full time

    Job OverviewWe are seeking a Bell Service Agent to join our team at Nina Hotel Kowloon East in Hong Kong.Key Responsibilities:Provide exceptional customer service by extending warm welcomes and appreciations to every guest and patron.Greet guests at the hotel entrance upon their arrival, delivering their baggage on time as required.Conduct bell service...


  • Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

    In this exciting role, you will have the chance to work with a talented team of professionals who share your passion for delivering exceptional customer service. At Shangri-La Group, we pride ourselves on our commitment to learning and development, providing ongoing training and support to help our colleagues grow and succeed.About the PositionWe are seeking...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full time

    About Us:Asia Airfreight Terminal Co. Ltd. is an air cargo terminal based at Hong Kong International Airport, serving over 60 international leading airlines.We offer a comprehensive range of quality services, from physical cargo handling to documentation processing.Our team is dedicated to providing exceptional customer service and ensuring seamless export...


  • Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full time

    Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    Classy Wheeler Limited seeks a Customer Service Representative to support the daily operations of our high-end jewelry store. As a key member of our team, you will provide exceptional customer service aligned with company standards.Key Responsibilities:Support store operations and ensure seamless customer experiences.Act as a liaison between the store and...


  • Hong Kong Island, Hong Kong SAR China Harvest Personnel Agency Full time

    Company OverviewHarvest Personnel Agency is a leading recruitment agency specializing in the placement of talented individuals in various industries, including insurance.


  • Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    Key ResponsibilitiesProvide day-to-day technical support to end-users, addressing hardware and software needs.Troubleshoot and resolve technical problems related to routers/gateways/devices installation, firmware upgrades, and configuration issues.Act as a liaison between customers and internal teams, ensuring timely and efficient issue...


  • Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full time

    **Key Requirements**We are looking for a highly motivated and experienced individual to join our team as a Senior Officer. To be successful in this role, you should possess the following skills and qualifications:Post-secondary education, preferably with a University DegreeAt least 3 years' relevant working experience in the banking industryExcellent PC...

  • Front Desk Liaison

    2 days ago


    Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

    Career Opportunities: Front Desk Liaison (171212)At Shangri-La Group, we are renowned for our distinctive Asian hospitality. Our luxury hotel group operates five properties in Hong Kong, where the company is headquartered. We offer guests a range of options across different brands to suit every need.We invest heavily in the learning and development of our...


  • Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full time

    Company Overview: The International Executive Service Corps is a leading organization in the field of unsecured loan businesses, dedicated to delivering exceptional customer service and ensuring accurate loan confirmations and disbursements.


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    About the RoleWe are seeking a highly motivated individual to join our team as a Customer Experience Champion in Payment Services. This role plays a crucial part in enhancing customer relationships and supporting new product launches and marketing promotions.The successful candidate will be responsible for investigating irregular refunds, resolving cases...


  • Hong Kong, Central and Western District, Hong Kong SAR China Asia Airfreight Terminal Co. Ltd. Full time

    About the Role:We are seeking an experienced Customer Services Officer to join our team at Asia Airfreight Terminal Co. Ltd. As a key member of our customer services department, you will be responsible for ensuring seamless export flight shipment handling activities.Key Responsibilities:Manifesting and Flight Data Management: Perform export flight shipment...


  • Hong Kong, Central and Western District, Hong Kong SAR China Panasonic Avionics Corporation Full time

    About the RoleThis is an exciting opportunity to work in the dynamic field of avionics as a Customer Support Field Engineer II. You will serve as a liaison between Panasonic and airline customers, identifying and resolving technical issues related to our equipment.