Customer Service Liaison Expert
2 weeks ago
In this exciting role, you will have the chance to work with a talented team of professionals who share your passion for delivering exceptional customer service. At Shangri-La Group, we pride ourselves on our commitment to learning and development, providing ongoing training and support to help our colleagues grow and succeed.
About the PositionWe are seeking a highly motivated Concierge / Concierge Assistant to join our team at Kerry Hotel Hong Kong. As a key member of our hospitality team, you will be responsible for providing seamless guest experiences, responding to guest inquiries, and resolving any issues that may arise.
Key Responsibilities:- Respond promptly to guest inquiries and resolve any issues
- Provide accurate and up-to-date information on local attractions, events, and activities
- Coordinate guest requests and preferences, such as room assignments and special amenities
- Work collaboratively with colleagues to ensure efficient guest service operations
- Maintain a clean and organized workspace, adhering to health and safety standards
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Customer Service Liaison
1 week ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeWe are Classy Wheeler Limited, a metal injection molding company with manufacturing facilities in Shanghai.About the JobThe Customer Service Liaison will be responsible for handling customer enquiries and providing after-sales support to ensure customer satisfaction.Liaise with customers to confirm testing plans and requirements.Monitor project status and...
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Customer Service Liaison Officer
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Royal Caribbean Group Full timeRoyal Caribbean Group is seeking a Customer Service Liaison Officer to join our team. This mid-senior level contract position requires 5-6 months of onboard work and involves providing exceptional guest experiences through proactive listening and issue resolution.About the RoleAs a Customer Service Liaison Officer, you will utilize your outstanding...
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Customer Service Liaison
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Board of Management of The Chinese Permanent Cemeteries. Full timeCompany Overview:The Board of Management of The Chinese Permanent Cemeteries is a unique organization dedicated to providing compassionate and dignified burial services to the Chinese community. As a Customer Services Officer, you will play a vital role in upholding our organization's commitment to excellence and customer satisfaction.
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Customer Service Liaison
2 weeks ago
Hong Kong Island, Hong Kong SAR China Links International Part timeAs a leading HR Outsourcing and Recruitment Agency, Links International delivers 100% in-country services across multiple regions in Asia.About the JobWe are currently looking for a high calibre Receptionist to join our team in Hong Kong.Main TasksClient Interaction: Handle client inquiries, responding promptly and professionally. Greet clients and visitors...
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Customer Service Officer
1 week ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeJob DescriptionWe are seeking a highly skilled and motivated Customer Service Officer to join our team at International Executive Service Corps. As a key member of our Retail Banking Department, you will be responsible for delivering exceptional customer service and support through multiple channels.Main Responsibilities:Provide timely and effective...
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Officer, Customer Services
1 week ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeOfficer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct ChannelsResponsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...
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Customer Service Liaison
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Chinachem Group Full timeJob OverviewWe are seeking a Bell Service Agent to join our team at Nina Hotel Kowloon East in Hong Kong.Key Responsibilities:Provide exceptional customer service by extending warm welcomes and appreciations to every guest and patron.Greet guests at the hotel entrance upon their arrival, delivering their baggage on time as required.Conduct bell service...
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Senior Customer Services Manager
3 weeks ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full timeReporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....
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Customer Service Expert
11 hours ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJoin Our TeamAbout Classy Wheeler Limited:We are a leading automotive retailer in Hong Kong, renowned for our excellent customer service. As a Customer Service Consultant, you will play a vital role in ensuring that our customers receive the best possible experience.Your Key Responsibilities:You will provide professional technical advice to our clients,...
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Customer Experience Expert
2 weeks ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeCareer Opportunities: Customer Experience ExpertWe strive to create unforgettable experiences for our guests, and our commitment to excellence extends beyond our world-class facilities. Our colleagues are empowered to deliver exceptional service, making every guest feel valued and cared for.We are seeking a Customer Experience Expert based at Kowloon...
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Full Time Customer Service Expert
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Full timeLululemon Athletica is an innovative performance apparel company dedicated to creating transformational products and experiences that support people in moving, growing, connecting, and being well. As a Full Time Customer Service Expert, you will be the foundation of our success as an organization, responsible for engaging and connecting with guests, sharing...
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Customer Service Advocate
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeKey ResponsibilitiesProvide day-to-day technical support to end-users, addressing hardware and software needs.Troubleshoot and resolve technical problems related to routers/gateways/devices installation, firmware upgrades, and configuration issues.Act as a liaison between customers and internal teams, ensuring timely and efficient issue...
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Customer Service Leadership Role
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeAt International Executive Service Corps, we are seeking a highly skilled and experienced Senior Customer Services Manager to lead our customer service team. Reporting to the Head of Direct Channels, this role will be responsible for designing and delivering training programs, managing campaign development, and overseeing the daily operations of the contact...
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RedotPay Customer Service Expert
1 week ago
Hong Kong Island, Hong Kong SAR China RedotPay Full timeRole DescriptionThe Customer Service Manager role at RedotPay is responsible for leading our global customer service team in delivering exceptional service, team training, and the development of a comprehensive customer service database.Main Responsibilities:Develop and implement effective customer service strategies that align with overall business...
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Customer Service Manager
1 week ago
Hong Kong Island, Hong Kong SAR China International Executive Service Corps Full time**Key Requirements**We are looking for a highly motivated and experienced individual to join our team as a Senior Officer. To be successful in this role, you should possess the following skills and qualifications:Post-secondary education, preferably with a University DegreeAt least 3 years' relevant working experience in the banking industryExcellent PC...
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Key Account Liaison Officer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Fuse Recruitment Full timeAre you a customer service professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We're seeking a highly skilled Key Account Liaison Officer to join our client's team, responsible for building and maintaining strong relationships with clients.In this role, you will be responsible for managing customer...
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Customer Service Operations Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeCompany Overview: The International Executive Service Corps is a leading organization in the field of unsecured loan businesses, dedicated to delivering exceptional customer service and ensuring accurate loan confirmations and disbursements.
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Senior Customer Services Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeReporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....
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Customer Service and Support Professional
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeWe are looking for a talented Customer Service and Support Professional to join our team at International Executive Service Corps. In this role, you will provide operation support to our Telemarketing Team and Direct Sales Team in Personal Loan, Card Loan and Credit Card business.Job Description:Key Responsibilities:Handle customer inquiries and resolve...
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Front Desk Liaison
1 week ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeCareer Opportunities: Front Desk Liaison (171212)At Shangri-La Group, we are renowned for our distinctive Asian hospitality. Our luxury hotel group operates five properties in Hong Kong, where the company is headquartered. We offer guests a range of options across different brands to suit every need.We invest heavily in the learning and development of our...