Full Time Customer Service Expert
2 weeks ago
Lululemon Athletica is an innovative performance apparel company dedicated to creating transformational products and experiences that support people in moving, growing, connecting, and being well. As a Full Time Customer Service Expert, you will be the foundation of our success as an organization, responsible for engaging and connecting with guests, sharing top-quality product education, and speaking authentically about our community and culture.
Key Responsibilities:- Provide exceptional guest experience by interacting with guests in a manner that values their time
- Assess guests' needs to provide customized, effective purchase and return solutions and support
- Offer technical product education by articulating the value and benefit of the product
- Facilitate seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards
As a Full Time Customer Service Expert, you will contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. You will establish supportive and productive relationships with all team members and collaborate with them to ensure optimal guest experience and support store operations.
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