Customer Service Liaison

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Chinachem Group Full time

Job Overview

We are seeking a Bell Service Agent to join our team at Nina Hotel Kowloon East in Hong Kong.

Key Responsibilities:

  • Provide exceptional customer service by extending warm welcomes and appreciations to every guest and patron.
  • Greet guests at the hotel entrance upon their arrival, delivering their baggage on time as required.
  • Conduct bell service activities such as baggage storage, message service, fax delivery, parcel and mail hand-over, information service, and other related tasks.
  • Handle guest enquiries and map out directions as needed.
  • Perform other relevant projects and duties assigned by superiors.

Requirements:

  • Secondary school graduate with hotel study preferred.
  • Ability to communicate in Cantonese, Mandarin, and English.

About Our Team

Nina Hotel Kowloon East is a premier hotel located in the heart of Hong Kong's business district. We offer luxurious accommodations, world-class amenities, and exceptional service to make your stay unforgettable.



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